Cold Calling & Lead Generation (Job ID: RAGTIA1)

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🇬🇧 C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their entire shift.

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Job Details

JOB TITLE	Cold Calling & Lead Generation
JOB ID	RAGTIA1
INDUSTRY	Surplus Property / Asset Recovery
LOCATION	LATAM / South Africa
JOB STATUS	Full Time
WORK SCHEDULE	Monday to Friday, 7am to 3pm / 8am to 4pm (EST)
SALARY	$5 - $7 per hour plus performance bonuses
TARGET START DATE	ASAP
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About the Client:

We are a fast-growing surplus recovery business dedicated to helping clients recover mortgage and tax overages across Ohio, Pennsylvania, and New Jersey. Because our industry involves reunited individuals with funds they don't even know they have, our biggest hurdle is overcoming skepticism. We pride ourselves on operating with high integrity, transparency, and a commitment to delivering life-changing financial recovery for our clients.

About the Role:

We are seeking a high-energy, resilient, and proactive Cold Calling & Lead Generation Virtual Assistant based in South Africa or Latin America (LatAm). In this role, you will be the frontline ambassador for our real estate surplus recovery and foreclosure assistance business. Your primary mission is to turn cold outreach into warm opportunities by building immediate trust, overcoming objections, and securing client agreements. If you are a confident communicator who thrives on high-volume outbound dialing and loves the thrill of uncovering leads, this role is for you.

Key Responsibilities:

Your day-to-day operations will revolve around three core pillars: Outreach, Relationship Management, and Administration.

1. Lead Generation & Skip Tracing

• Spend the first 1.5 to 2 days of the week focused heavily on list building and data gathering.
• Research prospects, compile target lists based on specific niche criteria, and utilize skip tracing tools to find accurate contact details.

2. Cold Calling & Outreach (High Volume)

• Conduct 50 to 100 outbound cold calls per day (minimum 400 to 600 calls per week) to individuals entitled to mortgage/tax overages or going through the foreclosure process.
• Confidently navigate initial skepticism; effectively articulate our value proposition to transform a "scam suspicion" into a trusting partnership.
• Secure client agreements and successfully move prospects into the intake pipeline.

3. Follow-Up & CRM Management

• Nurture leads across multiple channels, including phone, text message (utilizing an A2P approved system), and email.
• Maintain meticulous, real-time records in the CRM, ensuring all prospect interactions, statuses, and follow-up tasks are accurately logged.
• Manage and optimize the sales pipeline to ensure no lead falls through the cracks.

4. Campaign & Administrative Support

• Coordinate direct mail campaigns and execute timely follow-up calls immediately after mailers land.
• Provide general administrative support to the business owner to streamline daily operations.

Qualifications & Skills

• Communication: Exceptional verbal and written English skills. A neutral or highly clear accent is essential for building immediate rapport with US-based prospects.
• Experience: Proven track record in outbound cold calling, appointment setting, telemarketing, or lead generation.
• Industry Knowledge: Prior experience or a basic understanding of real estate, mortgages, or the foreclosure process is a major plus.
• Skepticism Defusal: Mastery of objection handling. You must be comfortable building genuine trust in a market where prospects are naturally guarded and defensive.
• Mindset: Resilient, confident, and self-motivated. Rejections cannot shake your confidence for the next dial. You must possess a strong willingness to learn, study scripts, and train intensively during your first week.
• Organization: Highly organized with sharp attention to detail and a strict adherence to timing and schedule structure.

Technical Requirements

• CRM Expertise: Prior experience or familiarity with Go High Level (GHL) platforms is highly beneficial.
• Hardware: A high-quality headset with a noise-canceling microphone.
• Workspace: A quiet, distraction-free remote working environment.
• Connectivity: A reliable, high-speed internet connection with operational backup power (UPS/generator) to guarantee consistent uptime.