Accounting and Reporting Expert at ING · Manila

Accounting and Reporting Expert Location: Manila (One Ayala Tower 2) Key Responsibilities Point-of-Contact (POC) Sub team Ownership: Act as the point of contact (POC) for functional / sub team team/s and country stakeholders being supported, ensuring alignment, timely communication, and effective issue coordination Oversee day-to-day operations of the team to support consistent service delivery, workload distribution and prioritization, timely issue resolution, and adherence to operational standards Support migration, knowledge transfer to onboard new members to the team and ensure smooth transition of processes. Ensures that work instructions are updated, relevant, and audit-ready to ensure alignment with controls and global standards Accounts Payable (AP) Timely and accurate processing of third party and intercompany invoice, 3-way matching (PO, Invoice, receipt) and exception handling. Support on-time payment processing. Ensure 4-eyes control validation for invoices, payments, and accounting entries Handle non-PO invoices, ensuring proper approvals and documentation Monitor and resolve invoice discrepancies, match exceptions, and vendor inquiries Ensures accurate input tax compliance in AP by validating VAT/GST on invoices, applying correct tax codes, managing withholding taxes, and cross-border tax requirements. Execute intercompany payables and expense reimbursement processing Perform month-end activities including accruals, reconciliations, and reporting Ensuring end‑to‑end process quality and identifying efficiency opportunities Accounts Receivable (AR) Manage billing and invoicing for internal and external customers using standardized templates and automated feeds Perform cash application and payment allocation, including reconciliation of AR open items Monitor and follow up on outstanding receivables and coordinate with stakeholders Investigate and resolve invoice and payment disputes Execute AR reconciliation, accruals and reporting, including GL posting and suspense account clearing Support intercompany billing and settlement processes Ensure accurate and timely month-end closing activities Other Cost Accounting Support: Provides end-to-end asset management support, including capitalization, lifecycle maintenance, depreciation, reconciliation, and integration with AP processes. Support Vendor Data Management process and compliance Support the implementation of e-invoicing Controls, Compliance & Reporting Preparation and maintenance of operational dashboards, KPIs, and control reports Ensure adherence to internal controls, audit requirements, and segregation of duties (SOD) Support the development of relevant work instructions and ensuring documentation aligns with global standards Support regulatory and tax reporting requirements Process Improvement & Transformation Support automation initiatives and AI Adoption to improve efficiency gains. Participate in process standardization activities Identify opportunities to reduce manual effort and improve turnaround time Collaborate with global stakeholders for continuous improvement and scalability Communication & Stakeholder Management Proactively engage with cross-functional teams and vendors, anticipating risks and driving timely, accurate outcomes Take ownership of clear, structured communication, especially during critical periods (e.g., month-end close) Build strong stakeholder relationships by aligning expectations, driving accountability, and continuously improving collaboration effectiveness Qualifications & Capabilities Bachelor’s degree in business administration, Accounting, Finance, or a related field At least 3-to-7 year experience in end‑to‑end operations of Accounts Payable and/or Accounts Receivable With a hands‑on experience in reporting and dashboarding (e.g., Power BI, Tableau, Excel analytics) Exposure to AI, automation tools, RPA, or digitalization initiatives in finance. Project Management or Project Management experience is a plus. Demonstrated experience with Oracle / PeopleSoft, SAP, or other global ERP systems. Comfortable working with data, controls, and automated tools Continuous improvement mindset with a proactive attitude Strong communication and collaboration skills, with the ability to work effectively across teams and stakeholders Experience working in a Shared Services environment, with strong understanding of centralized operations and service delivery models Comfortable working collaboratively within a team environment, with the ability to build effective working relationships, support shared goals, and contribute positively to overall team performance. Willingness and ability to work on a dayshift and/or mid shift with a flexible & hybrid setup.