In Search→
Customer & Sales Support Specialist
Entry LevelOn-site
Location
Omaha, NE
Salary
$42k–$47k/yr
Experience
Not specified
Posted
1 day ago
Skills
microsoft excelmultiple operating systemsorder entrycontract administrationsupply chainmanufacturing & distributiondata entrybasic accounting
Job Description
Summary: InSearch is looking for multiple customer service driven individuals to join their team. The ideal candidate will be detail-oriented and comfortable working in high volume environments, handling responsibilities such as customer data management, order entry, and providing exceptional customer service.
Responsibilities:
- Review incoming contracts for new sales orders to verify agreement specifications, including pricing, inventory demand, order entries, and freight rates
- Promptly respond to customer phone and email requests regarding price, availability, confirming shipment status, and update customer information
- Assist customers with orders, changes to orders and inquiries regarding their bills
- Handle customer inquiries, requests, troubleshoot product failures, and identify requests via pictures from customers phone and email
- Provide support and update department managers and lead staff on various transactions related to their day-to-day activities
- Provide exceptional customer service to customers and suppliers
- Learn logistical and supply chain management of equipment and parts
Required Qualifications:
- Proficiency in Microsoft Excel and experience working in multiple operating systems
- Outstanding communication, attention to detail, customer service and problem-solving skills a must
- Strong mathematical, analytical, and organizational skills needed
Preferred Qualifications:
- Supply Chain and/or Manufacturing & Distribution background preferred
Required Skills: Microsoft Excel, Multiple operating systems, Order entry, Contract administration, Supply chain, Manufacturing & distribution, Data entry, Basic accounting
Benefits: 401(k), 401(k) matching, Dental insurance, Flexible schedule, Health insurance, Health savings account, Life insurance, Paid time off, Paid training, Vision insurance
Benefits
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Vision insurance