Impulse Alarm→
Growth & Operations Associate
Entry LevelHybrid
Location
Las Vegas, NV
Salary
$40k–$50k/yr
Experience
Not specified
Posted
1 week ago
Skills
ai tools usagecustomer supportsales outreachoperations supporttraining material developmentprocess documentationcustomer communicationgrithigh agencyentrepreneurial mindset
Job Description
Summary: Impulse Alarm is a technology-driven home security company that focuses on consumer finance. The Growth & Operations Associate will support home security customers, onboard referral partners, and assist in building operations while gaining exposure across various parts of the business.
Responsibilities:
- Support home security customers — answering questions, resolving issues, and making sure they feel taken care of
- Onboard and support referral partners — help them understand our program, get set up, and stay engaged
- Do outreach to prospective referral partners — pick up the phone, send a sharp email, follow up, and build relationships
- Have initial conversations with prospective customers, walk them through a quote, and hand off warm leads to our local sales reps and technicians
- Help build and improve operations: create training materials for sales reps and partners, develop FAQs and sales collateral, document processes
- Use AI tools as a genuine part of your daily workflow — not as a gimmick, but as a force multiplier for everything you do
- Grow into more — this role is intentionally broad, and as your strengths emerge, we'll build a more technical or senior role around them
Required Qualifications:
- You're excited to learn and grow as much as possible
- You're someone who figures things out fast and doesn't wait to be told what to do
- You're a strong written and verbal communicator — you can write a clear email, run a smooth call, and explain things simply
- You're comfortable — genuinely comfortable — talking to customers and partners on the phone. Not reading from a script. Actually talking
- You're excited about AI tools and technology. You're already using them, or you can't wait to start. (This is non-negotiable.)
- You might be brand new to the workforce — and that's completely fine. What matters isn't your resume, it's your drive
- You're organized enough to manage multiple moving pieces across customers, partners, and internal tasks without dropping the ball
- Grit — you push through when things get hard
- High agency — you find a way, not an excuse
- Entrepreneurial mindset — you think like an owner
Required Skills: AI tools usage, Customer support, Sales outreach, Operations support, Training material development, Process documentation, Customer communication, Grit, High agency, Entrepreneurial mindset
Benefits: Health, dental, and vision benefits, Flexible time off
Benefits
Health, dental, and vision benefits
Flexible time off