Human Resources Intern

Summary: ICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond. The HR Intern will support the Human Resources team, gaining hands-on experience in HR operations, including onboarding, employee inquiries, and process improvement initiatives. Responsibilities: - Assist with HR help desk ticket intake, triage, and follow-up for non-sensitive employee inquiries - Support employee inquiries related to HR processes, policies, and systems, escalating complex or sensitive matters as appropriate - Monitor and support the ABA HR inbox, ensuring timely responses, proper routing, and follow-up - Assist with HR actions in UKG, including non-monetary updates, voluntary terminations, and offboarding coordination (all actions reviewed and submitted by an HR team member) - Support HRIS activities, including data entry, audits, and tracking HR actions for accuracy - Assist with onboarding and offboarding processes, including document tracking and coordination - Maintain and update employee records and HR documentation to ensure accuracy and compliance - Assist with reporting and tracking HR metrics, help desk tickets, and requests to support data accuracy and operational insights - Contribute to documenting and improving HR processes and workflows - Support initiatives related to HR operations, process standardization, and service delivery improvements - Support employee engagement initiatives, communications, and program coordination - Assist with organizing HR policies, procedures, and internal resources - Support special projects related to HR programs, operations, and process improvement initiatives Required Qualifications: - Currently pursuing a degree in Human Resources, Business Administration, Psychology, or a related field - Strong interest in HR operations, employee experience, or people data - Strong organizational skills and attention to detail - Ability to handle confidential information with discretion - Strong communication and interpersonal skills - Ability to manage multiple tasks and meet deadlines - Willingness to complete onboarding requirements, including background screening and NDA - Must be eligible to receive academic credit through an accredited college or university - Documentation from the academic institution may be required prior to the start of the internship - Internship schedule: Monday through Friday, up to 5 hours per day (schedule to be coordinated with academic requirements) Preferred Qualifications: - Basic proficiency in Microsoft Excel Required Skills: Human Resources operations, Employee experience, People data, Microsoft Excel Benefits: College Credit