Sushi clerk

Summary: Hy-Vee, Inc. is a grocery store chain committed to customer service and community engagement. They are seeking a Sushi Clerk responsible for filling customer orders, ensuring food safety, and providing excellent customer service while maintaining a positive company image. Responsibilities: - Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store - Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store - Makes an effort to learn customers’ names and to address them by name whenever possible - Assists customers by: (examples include) escorting them to the products for which they’re looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience - Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders - Takes customer orders at the Chinese Express counter - Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Reviews orders for the day - Understands and practices proper sanitation procedures and ensures the work area is always clean and neat - Reviews the status and appearance of the food for freshness - Ensures that an adequate food supply is ready and on hand and develops or follows a production list - Anticipates product needs for the department on a daily basis - Prepares, finishes, and replenishes product as necessary - Pulls product from cooler/freezer for preparation - Checks in product and puts product away Removes trash in a timely manner - Adheres to company policies and individual store guidelines - Reports to work when scheduled and on time - Washes dishes as necessary - Orders product and supplies as necessary - Prices product for customers as necessary - Delivers orders as needed Assists in other areas of store as needed - Performs other job-related duties and special projects as required Required Qualifications: - High school or equivalent experience with Food Safety Certification - Six months or more of similar or related experience - Ability to carry out detailed but uninvolved written or verbal instructions - Ability to deal with a few concrete variables - Ability to do simple addition and subtraction; copying figures, counting and recording - Possess the ability to understand and follow verbal or demonstrated instructions - Ability to write identifying information - Ability to request supplies orally or in writing - Must be physically able to exert up to 50 pounds of force occasionally - Must be able to exert up to 20 pounds of force frequently - Must be able to exert 10 pounds of force constantly to move objects - Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision - Must be able to perform physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions Required Skills: Food Safety Certification Important Skills: Customer Service, Teamwork Nice-to-Have Skills: Basic Math Skills, Detail-oriented