Huntleigh USA→
(PRM) PASSENGER SERVICES AGENT
Entry LevelOn-site
Location
St. Louis, MO
Salary
$33k–$33k/yr
Experience
Not specified
Posted
1 day ago
Skills
wheelchair assistanceaisle chair assistancepassenger transportationluggage handlingreport completionsafety proceduresprofessional attitude
Job Description
Summary: Huntleigh USA is urgently hiring Passenger Services Agents at St. Louis Lambert International Airport, committed to delivering safe, reliable, and compassionate service to airline passengers. The Passenger Services Agent (PRM) provides courteous and efficient assistance to passengers requiring wheelchair or aisle chair support, ensuring their safe transport through the airport while maintaining high standards of service and professionalism.
Responsibilities:
- Safely transport passengers to and from airport locations while maintaining awareness of surroundings and potential hazards
- Provide wheelchair and aisle chair assistance for departing and arriving passengers
- Assist passengers with luggage handling and ensure comfort and safety
- Offer support and guidance to passengers with visual or hearing impairments
- Escort passengers to gates, restrooms, dining areas, or animal relief areas as needed
- Communicate and coordinate effectively with gate agents, dispatchers, and airport staff
- Complete required reports and maintain accurate wheelchair usage logs
- Follow all TSA, airport, and HuntleighUSA safety and operational procedures
- Provide professional and courteous customer service to passengers, airline representatives, and team members
Required Qualifications:
- High School Diploma or Equivalent
- Previous experience in customer service, hospitality, or airport operations is a plus
- Strong communication skills and a positive, professional attitude
- Ability to read, write, and follow verbal and written instructions in English
- Must pass pre-employment and random drug and alcohol screenings
- Reliable transportation to and from work required
- Ability to lift, push, or pull up to 75 pounds
- Ability to stand, walk, bend, and move for extended periods
- Ability to work indoors and outdoors in varying weather conditions
Required Skills: Wheelchair assistance, Aisle chair assistance, Passenger transportation, Luggage handling, Report completion, Safety procedures, Professional attitude
Benefits: Medical, dental, and vision benefits (eligibility may apply), Competitive pay and flexible scheduling, Opportunities for growth and advancement within the company, Hands-on experience in airport and airline operations, Supportive, team-oriented culture where your work makes a difference
Benefits
Medical, dental, and vision benefits (eligibility may apply)
Competitive pay and flexible scheduling
Opportunities for growth and advancement within the company
Hands-on experience in airport and airline operations
Supportive, team-oriented culture where your work makes a difference