Specialty Pharmacy Care Coordinator (Remote, US)

Summary: House Rx is a company focused on making specialty medications more accessible and affordable for patients. As a Specialty Pharmacy Care Coordinator, you will work closely with specialty care clinics to enhance the pharmacy experience for patients and caregivers by managing authorizations, claims, and medication dispensing. Responsibilities: - Complete prior authorizations - Source financial assistance on behalf of patients - Process pharmacy claims - Coordinate medication dispensing and shipping - Dispensing functions including medication ordering, labeling and ensuring proper verification is complete - Improve the patient experience by answering questions and requests via phone - Act as a liaison between the patient, their provider and the pharmacist Required Qualifications: - Mastered all core pharmacy technician skills, such as processing claims and dispensing medications - Comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone - Experience navigating specialty medication benefits investigation, prior authorization, and financial assistance - Excited about working in a start-up environment and helping to build workflows and processes from the ground up - Enjoy learning new technologies and proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc) - Familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology - Creative problem solver interested in positively impacting each patient's pharmacy experience - Initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues Preferred Qualifications: - Technician registration or licensure in State of employment - National certification as CPhT Required Skills: Pharmacy technician skills, Pharmacy claims processing, Medication dispensing, Prior authorization, Financial assistance navigation, Pharmacy software systems, Electronic medical records (EMR) systems, Specialty pharmacy systems, Specialty medications knowledge, Pharmacy technician licensure, Certified Pharmacy Technician (CPhT) certification Benefits: Paid time off, Generous parental leave, Comprehensive healthcare, vision and dental benefits, Competitive salary and equity stake