Talent Management Receptionist (SDQ)

Position Summary:

Horatio is looking for a Talent Management Receptionist, to provide reception and administrative support to all Human Resources Members, mainly to the Talent Acquisition Team of Horatio. The role will provide reception support to various HR staff to ensure the smooth running of the Talent Management and reception area.

The incumbent will be essential to ensure our applicant perceives the service and or employees as accessible, youth-friendly, and welcoming. The Receptionist is generally the first point of contact with the public. As such it is essential that they are pleasant, courteous, highly professional, and able to interact with a wide and diverse consumer group. The Receptionist will work proficiently in a fast-paced environment and the headspace of Horatio.

Responsibilities:

• Welcome visitors in a warm and friendly manner, and answer any questions visitors may have.
• Prescreen Walk-in candidates, ensuring they meet the English and recruitment requirements before advancing the candidate to the interview step with the recruiters.
• Provide information about the establishment, such as the location of departments or offices, employees within the organization, or services provided.
• Analyze data to determine answers to questions from employees or visitors.
• Schedule space or equipment for special Recruitment activities and prepare lists of participants.
• Answer phone calls, screen, provide information, take messages, or schedule appointments in a polite and friendly manner.
• Setting up the reception area and keeping it looking presentable throughout the day.
• Support the Human Resources department with internal and external tasks.
• Ensure compliance with the dress code.

Required Skills/Abilities:

• Advanced English skills (spoken and written)
• Excellent communication skills.
• Active listening skills.
• Organizational skills.
• Strong phone skills.
• Punctual with a strong attendance history.
• Comfortable multi-tasking and prioritizing tasks without guidance.
• Proficient in Google Workspace.

Education and Experience:

• A high school diploma or general education (GED) is required. College students are preferred.
• 0-1 year of relevant experience in an office environment. Experience as a receptionist, HR role, or administrative experience is preferred.

Benefits:

• Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan)
• Quarterly performance bonuses
• Free snacks every day
• Free catered lunch every day
• Free catered dinner (for those on night shifts)
• Door-to-door transportation after 9:00 PM
• Happy hour on Fridays
• Holiday parties!
• An amazing, unique office environment (no cubes, no assigned workstations!)
• Growth and development opportunities (the most in the industry!)
• Professional development courses by leading business schools like BARNA
• Yoga and workout classes (coming soon!)
• Community service opportunities (#HoratioCares)
• Discounts at local restaurants and stores

Life At Horatio:

Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:

• Employee First (but actually...): At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page hirehoratiord to see it for yourself. Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio!
• Cool Clients: We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO!
• Growth Opportunities: We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates, proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky's the limit at Horatio!
• Wellness Program: Horatio is committed to spread mental health awareness and promoting its importance. To take care of our people we have in-house clinical psychologists.