Head of Revenue Operations

About the role: We're looking for a Head of Revenue Operations essential to how Hex scales through its next stage of growth, owning the systems, strategy, and operating cadence across Sales, CS, and Marketing Ops. This is a hands-on leadership role at a critical inflection point. You and your team will own the strategy, systems architecture, operating cadence, forecasting and intelligence layer, and the automation infrastructure that lets Hex scale without linearly scaling headcount. You'll work closely with Sales, CS, Marketing, Finance, and Data/Eng to make RevOps a durable compounding advantage. What you will do: Build the GTM automation platform, identify the highest-leverage manual workflows across Sales, CS, and Marketing Ops and ship automation using modern GTM tooling and AI; the goal is a step-function reduction in recurring ops burden, not incremental improvement. Architect the scaling operating model: own territory and coverage design, capacity planning, operating cadence, and comp strategy in close partnership with Finance and GTM leadership. Establish a world-class forecasting and intelligence layer, move from manual and reactive to proactive and data-driven, with trusted definitions, leading indicators, and decision-ready dashboards. Unify GTM systems and data: own the lead-to-cash stack (SFDC, outbound/enrichment, marketing automation, warehouse/BI), standardize definitions, and create a coherent single source of truth for pipeline, bookings, and customer health. Stand up scalable enablement infrastructure: partner to build onboarding, training, and coaching systems; measure impact through ramp time, attainment curves, and skill progression; use AI where it actually moves the needle. About You: You think like a product leader, not just an ops leader. You've built internal tooling, automations, or AI-driven workflows that changed how a GTM org operates, and you can translate business needs into specs and partner effectively with Eng and Data. You've designed territory models, capacity plans, comp structures, and operating cadences for companies scaling through a high-growth stage, and you can build and pressure-test assumptions and scenarios. You've built forecasting systems that people actually trust, definitions, process, instrumentation, leading indicators, and you can show the outcomes. You have strong instincts around GTM systems and data quality, and you've owned complex CRM and GTM systems ecosystems end-to-end. You have the presence and judgment to influence senior leaders, push back with data, and align stakeholders around a common operating model. You're scrappy enough to ship v1 yourself and experienced enough to know what good looks like at scale, you build teams and mechanisms that compound over time. You're a strong cross-functional operator who can partner effectively with Sales, CS, Marketing, Finance, Product and Engineering, and Data In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The on-target-earnings (OTE) for this role is: $300,000 - $340,000. The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy. Hex Technologies uses AI-assisted tools as part of our application review process, including for resume screening and fraud detection. These tools help our team evaluate applications and verify applicant information. All AI-generated recommendations are reviewed by a member of our recruiting team before any hiring decision is made. No application is automatically rejected based solely on an AI tool's output.