Transition Manager

Transition Manager Location: Heredia, Heredia, Costa Rica Transition Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Transition Managers partner closely with HPE teams to manage HPE Greenlake infrastructure deployment projects. Transition Managers work with new logo customers and/or new solutions for existing customers for the deployment and onboarding of HPE Greenlake solutions. The Transition Manager will plan, control, and manage corporate, customer and third-party vendor efforts. Transition Managers will develop effective working relationships with internal and external stakeholders, resolve tactical and/or strategic project issues, develop and execute project plans for the successful startup and deployment of the HPE Greenlake solution to steady state. Key focus is to ensure the project completion leads to an exceptional customer experience through management of scope, schedule, resources, finances, and risks. How you´ll make your mark: Develop and maintain a strong trusted relationship with multiple HPE functional teams Obtain understanding of project scope and alignment to customer’s business and IT needs Quickly establish stakeholder relationships and leverage clear, concise communication to maintain alignment of project scope, timeline, and milestones Facilitate and lead meetings with both internal and external stakeholders Manage customer and HPE team expectations Leverage active listening and observation to identity risks/problems and proactively recommend and implement innovative solutions to mitigate/eliminate issues. Escalate for management support. Enable your curiosity to identify and recommend process improvements and operational efficiencies Use knowledge of HPE solutions to identify and develop business growth opportunities within the project Deliver to HPE contractual agreements, HPE Service Delivery Guides and/or customer statement of work. Maintain forecast for all projects in GIFT or other authorized tools. On occasion (not regularly), may need to assist with a customer and/or project need outside of normal business hours. About you: Ability to develop meaningful relationships, network, rapport and trust in a remote model. Critical Thinking and strong organizational and planning skills. Proficient knowledge and proven success in project management skills (PMP certification or willingness to pursue a project certification path). Ability to utilize project management tools. Proficient in Microsoft Office tools (Outlook, Excel, PowerPoint, Word, Copilot). English level advanced. Preferred Skills: Proficiency in French is a plus to support French-speaking clients. Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Office (PMO), Project Management Tools {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category,and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.