Flexible Customer Service Associate

Summary: Hertz is a leading vehicle rental company operating globally, and they are seeking a Flexible Customer Service Associate. This role involves consulting with customers, maximizing revenue through product offerings, and ensuring excellent customer service while preparing vehicles for pick-up. Responsibilities: - Consults with customers on their rental - Maximizing revenue opportunities by actively offering products and services and overcoming customer objections - Ensures that the customer receives world-class customer service and sales support - Shuttling customers - Ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles, assessing damage, fueling, and refilling all fluids Required Qualifications: - Strong oral and written communication of ownership, accountability, and initiative - Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above - The essential functions of this position include, but are not limited to, the following such as sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading - Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required Required Skills: Computer terminal operation, Telephone operation, Calculator operation, Copy machine operation, Fax machine operation, Driving Benefits: Up to 40% off the base rate of any standard Hertz rental, Medical, Dental & Vision plan options, Retirement programs, including 401(k) employer matching, Paid Parental Leave & Adoption Assistance, Employee Assistance Program for employees & family, Educational Reimbursement & Discounts, Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness, Perks & Discounts –Theme Park Tickets, Gym Discounts & more