Patient Care Coordinator

Summary: HearingLife is a national hearing care company and global leader in hearing healthcare. The Patient Care Coordinator will ensure a positive patient experience while managing administrative and operational functions to support clinic revenue goals. Responsibilities: - Welcome all patients and maintain high level of customer service - Inbound and outbound phone calls, 50-75 per day - Schedule & confirm all patient appointments - PPI Intake and processing - Collect and verify medical insurance information for patients - Ordering and receiving office supplies - Payment processing - Hearing Aid supplies inventory management - Maintain office cleanliness - Uphold and maintain all HIPPA standards Required Qualifications: - High school diploma or GED required - Minimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role - Strong interpersonal and communication skills (verbal and written) - Exceptional organizational skills with attention to detail - Ability to multitask and manage time effectively in a fast-paced environment - Comfortable using technology, including scheduling software and electronic medical records (EMR) systems Preferred Qualifications: - College degree preferred Required Skills: Customer service, Administrative skills, Healthcare experience, Scheduling software, Electronic medical records (EMR) Benefits: PTO & Paid Holidays, Work-Life balance is VERY important to us!, Medical, dental, vision, and HSA, 401K+ Match, Maternity Leave, Short Term and Long-Term Disability coverage, Free Life Insurance, Pet Insurance, Steeply discounted Hearing Aids and Products for you and your family members., Daycare Flex Savings Plan, Growth and development opportunities