Front Desk at Day Spa

Summary: Hand & Stone Massage and Facial Spa is one of the fastest-growing membership-based spa brands in North America, with over 500 locations across the United States and Canada. They are seeking energetic and reliable individuals to join their front desk team, focusing on creating outstanding experiences for guests and achieving sales goals. Responsibilities: - Create an outstanding experience for every guest and member - Build relationships that keep clients coming back - Educate guests on memberships, services, and promotions - Help achieve spa membership and sales goals - Answer phones and schedule appointments - Maintain a clean, professional spa environment - Work collaboratively with service providers and team members - Bring positive energy to every shift Required Qualifications: - Friendly, confident, and dependable personality - Strong communication and customer service skills - Comfortable recommending services and memberships - Ability to multitask in a busy environment - Team player with a positive attitude - Organized and detail-oriented - Flexible availability, including evenings and weekends - Must be 18 years or older - High school diploma or equivalent required Required Skills: Appointment Scheduling, Sales, Membership Promotion Benefits: Hourly pay PLUS commissions and bonuses, Flexible schedules for part-time and full-time team members, Career growth opportunities into leadership and management, Fun, team-oriented environment, Employee discounts on services, skincare products, and gift cards, Ongoing training and development, Sales contests, incentives, and team celebrations, Supportive leadership team that wants you to succeed, Medical, Dental & Vision Insurance, 401(k), Supplemental Insurance Options, Paid Vacation, Flexible Scheduling, Professional Development & Training, Employee Service & Product Discounts