Shift Manager Little Caesar-LC1

Summary: Han-Dee Hugos is seeking a Shift Manager for their Little Caesars location. The Co-Manager will assist the Restaurant Manager in achieving goals of customer satisfaction and profitability while managing daily operations and ensuring compliance with company standards. Responsibilities: - Serves customers correct, complete orders within service time goals according to the Customer Service Standards, the Priority Guidelines, the telephone and front counter station procedures and if necessary, the Remedy Process - Prepares and ensures consistent, high-quality products are served to customers as described in the Little Caesars Orientation and Training Handbook and as shown on the job station helpers - Displays the proper image and follows Little Caesars policies, procedures and standards for conduct as outlined in the Little Caesars Orientation and Training Handbook - Cleans and organizes work stations and ensures the standards for restaurant image are maintained as directed by management and as required by the local health department - Performs cash management responsibilities and ensures compliance by Colleagues to all safety and security procedures as defined in the Little Caesars Orientation and Training Handbook as well any other safety and security procedures issued - Provides direction and feedback to Colleagues and follows up by coaching/counseling to ensure job duties are performed and all Little Caesar standards, procedures and policies are achieved - Performs the task associated with food, paper, labor, and utility cost controls and monitors shift activities to ensure compliance - Completes all paperwork neatly and accurately as described by the Operational Resource Guide (ORG) or as directed by management - Follows all procedures associated with opening and closing the restaurant, appropriately handles unexpected occurrences, and notifies appropriate parties in a timely fashion - Completes assignments as directed by the Restaurant Manager including, but not limited to; daily, weekly and period end paperwork, recruiting and training, marketing, restaurant image and cleanliness Required Qualifications: - Have previous experience in restaurants, retail or a position involving customer contact is preferred - Be at least 18 years of age - Possess a high school diploma, or equivalent, and possess basic math skills - Have a minimum three months experience with Little Caesars as a certified Assistant Manager or have been hired as a 'Co-Manager Trainee' - Be interviewed by Area Supervisor, Market Director (or Franchise Owner), and Recruiter/Trainer - Possess excellent verbal communication and interpersonal relations skills - Be dependable, hardworking and have the ability to work under pressure and in stressful situations - Be able to work a standard schedule of a minimum of 40 hours per week and be able to perform all the essential functions of the job - Possess a valid driver's license from the state of residence with a driving record maintained within company guidelines. Possess a reliable vehicle and auto insurance as a primary to complete daily banking and delivery responsibilities as directed by Manager or Supervisor - Meet Little Caesars Background Verification guidelines - The U.S. Department of Justice (INS Division) requires that each Team Member provide documentation that proves their eligibility to work in the United States Required Skills: Cash handling, Food preparation, Inventory management, Employee supervision, Interpersonal relations