Receptionist

Summary: H&R Block is dedicated to helping clients with their financial needs and fostering a supportive work culture. The Client Service Professional/Receptionist role focuses on building client relationships and ensuring their needs are met through personalized service and support. Responsibilities: - Answer phones and greet clients in a personalized, friendly, and inviting manner - Match clients with the best-suited tax professional for their needs - Schedule clients how they would like to be scheduled - Help to ensure all clients needs have been met during service both in person, over the phone or virtually - Maintain office cleanliness and organization of resources with team members - Other duties as assigned Required Qualifications: - High school diploma or equivalent - Ability to work flexible schedule and/or in multiple locations - Experience working in a fast-paced environment - Previous experience in a customer service environment - Ability to multi-task - Strong organizational and time-management skills - Computer proficient with the ability to use Microsoft Office Preferred Qualifications: - Sales/marketing experience Required Skills: Customer service experience, Microsoft Office proficiency Important Skills: Sales/marketing experience Nice-to-Have Skills: Multi-tasking ability, Time-management skills, Fast-paced environment experience Benefits: Employee Assistance Program with Health Advocate., Wellbeing program, BetterYou, to help you build healthy habits., Neurodiversity and caregiver support available to you and your family., Various discounts on everyday items and services., Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.