Block Advisors Receptionist

Summary: H&R Block is dedicated to helping people and fostering a connected culture. The Block Advisors Receptionist will focus on building strong client relationships by providing personalized service, scheduling appointments, and ensuring clients' needs are met during their visits. Responsibilities: - Answer phones and greet clients in a personalized, friendly, and inviting manner - Match clients with the best-suited tax professional for their needs - Schedule clients how they would like to be scheduled - Help to ensure all clients needs have been met during service both in person, over the phone or virtually - Maintain office cleanliness and organization of resources with team members - Other duties as assigned Required Qualifications: - High school diploma or equivalent - Ability to work flexible schedule and/or in multiple locations - Experience working in a fast-paced environment - Previous experience in a customer service environment - Ability to multi-task - Strong organizational and time-management skills - Computer proficient with the ability to use Microsoft Office Preferred Qualifications: - Sales/marketing experience Required Skills: Customer service experience, Microsoft Office proficiency Important Skills: Sales/marketing experience, Time-management skills Nice-to-Have Skills: Multi-tasking ability, Fast-paced environment experience Benefits: Employee Assistance Program with Health Advocate., Wellbeing program, BetterYou, to help you build healthy habits., Neurodiversity and caregiver support available to you and your family., Various discounts on everyday items and services., Medical Coverage, 401k Retirement Savings Plan, Employee Stock Purchase Plan, Associate Tax Prep benefit.