Make-Ready Specialist - The Holston

Summary: Greystar is a leading global real estate platform specializing in property management and development. The Make-Ready Specialist ensures that vacant apartment units are ready for leasing by performing necessary repairs and maintenance while adhering to quality standards. Responsibilities: - Completes all needed repairs and improvements to apartment homes prior to resident move-in by following the community’s make-ready checklist - Ensures apartment homes have been properly caulked and sealed as needed around windows, sink areas, toilets, bathtubs, and showers - Inspects all sheetrock for damage, and repairs and/or replaces as needed - Performs touch-up paints for vacant and occupied units as directed by Service Supervisor or Community Manager - Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed - Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment - Completes make-ready checklist and all other required maintenance documentation in a timely manner as required by the Supervisor or Manager - Complies with Greystar’s safety and risk-management policies by attending and participating in the community’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately - Demonstrates customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency Required Qualifications: - Completes all needed repairs and improvements to apartment homes prior to resident move-in by following the community's make-ready checklist - Ensures apartment homes have been properly caulked and sealed as needed around windows, sink areas, toilets, bathtubs, and showers - Inspects all sheetrock for damage, and repairs and/or replaces as needed - Performs touch-up paints for vacant and occupied units as directed by Service Supervisor or Community Manager - Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed - Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment - Completes make-ready checklist and all other required maintenance documentation in a timely manner as required by the Supervisor or Manager - Complies with Greystar's safety and risk-management policies by attending and participating in the community's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately - Demonstrates customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency - Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas - Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet) - Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance - Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position - Incumbents must be able to work a flexible work schedule, which includes taking 'call' during evenings, weekends and holidays Required Skills: Apartment Maintenance, Sheetrock Repair, Painting, Caulking, Sealing, Use of Hand, Power Tools, Safety Compliance, OSHA Training, Customer Service Benefits: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service., Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure., For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability., 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)., 401(k) with Company Match up to 6% of pay after 6 months of service., Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)., Employee Assistance Program., Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans., Charitable giving program and benefits.