Graybar→
Customer Service Representative
Entry LevelOn-siteFull-time
Location
Milwaukee, WI
Salary
$46k–$46k/yr
Experience
No experience required
Posted
3 weeks ago
Skills
customer serviceretail salesorder entrypricingbillingcreditclaims managemententhusiasmtact
Job Description
Summary: Graybar is a company focused on customer satisfaction and employee ownership. As a Customer Service Representative, you will serve as a key contact for customers, ensuring their satisfaction through effective communication and support.
Responsibilities:
- Ensure every customer experience is top notch in quality
- Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
- Take an active role in selling Graybar goods and services on inbound calls
- Provide support on product selection and application
- Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
Required Qualifications:
- Strong communication skills
- Ability to handle a variety of customer situations with enthusiasm and tact
- High School education
Preferred Qualifications:
- Some retail or counter sales experience
- 2 year or 4 year degree
Required Skills: Customer Service, Retail Sales, Order Entry, Pricing, Billing, Credit, Claims Management, Enthusiasm, Tact
Benefits: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits., Life Insurance coverage for you and options for your family., Save on expenses with Flexible Spending Accounts., Enjoy our Disability Benefits at no cost to you., Share in our success with Profit Sharing Plans., 401(k) Savings Plan with company match to help secure your future., Paid Vacation & Sick Days to spend time away from work or in case of an illness., Rest and recharge during our Paid Holidays throughout the year., Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health., Volunteer with Community Time Off to give back to the community., Predictable Work Schedules to plan your life: no weekends or nights for most roles., Celebrate your and others' achievements with our Employee Recognition Program., Reach your career goals with our Educational Reimbursement and Career Development Programs., And More Perks that support your well-being and career growth.
Benefits
Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.