Bank Certified Sales Associate Team Leader

Summary: GPM Investments, LLC is seeking a friendly and experienced Sales Associate/Customer Service Team Leader dedicated to delivering 100% customer satisfaction. The role involves greeting customers, processing sales transactions, managing stock, and ensuring the cleanliness of service areas while training new team members and assisting with operational needs. Responsibilities: - Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer - Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise - Assist with shift change by counting money in cash drawer at the beginning and end of a shift - Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption’s - Check identification for restricted sales - Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers - Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method - Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots - Cleans and empties trash containers - Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book - Check in vendor deliveries as needed using company guidelines - Complete bad merchandise form - Order merchandise - Uses current training materials - Completes all necessary training evaluations and documents - Provides feedback to management on training program and materials - Monitors cash levels and security procedures during shift to ensure compliance - Reviews job assignments for completeness - Assumes other duties and responsibilities as assigned to accommodate store operational needs - Other duties as assigned Required Qualifications: - 18 years of age or older - Ability to read, write, speak, and understand English - Basic math skills (addition, subtraction, division, and multiplication) - Ability to lift 10 lbs frequently and up to 50 lbs occasionally Required Skills: Electronic Cash Register, Money Orders Processing, Credit Card Processing, Check Processing, Lottery Sales and Redemption, Identification Verification, Stock Replenishment, Three Sink Cleaning Method, Inventory Rotation, Price Merchandise, Vendor Delivery Check-in, Cash Handling, Security Procedures