AR Specialist

Summary: Gold Star Foods is the leading food distributor to K-12 schools in the United States. The Cash Applications Specialist is responsible for the timely and accurate posting of cash receipts and reconciliation of customer accounts, requiring strong analytical skills and excellent communication abilities. Responsibilities: - Accurately apply daily cash receipts, including ACH, checks, credit cards, and wire transfers, to customer accounts in the ERP system - Remote deposit, scan and distribute non-AR payments - Sort and distribute incoming mail - Reconcile customer accounts to ensure all payments are correctly applied and balances accurately reflect outstanding amounts - Investigate and resolve any discrepancies in payments, such as overpayments, underpayments, deductions, or misapplied cash. Coordinate with Accounts Receivable and CX teams to address and rectify issues - Interact professionally with customers to clarify remittance details, answer inquiries, and resolve issues related to cash applications - Prepare daily, weekly, and monthly cash reports and assist in month-end closing activities related to cash applications - Identify opportunities for process improvements in cash application workflows and actively participate in the implementation of enhancements - Maintain accurate and organized records of transactions, adjustments, and reconciliations - Ensure that all cash applications are performed in accordance with company policies - Perform other duties as assigned Required Qualifications: - Proficiency in Microsoft Dynamics NAV and Microsoft Office Suite, especially Excel - Strong analytical skills with exceptional attention to accuracy and detail - Ability to identify discrepancies and errors quickly and independently determine corrective actions - Excellent communication skills, both written and verbal, with the ability to work collaboratively across departments - High school diploma or equivalent required; an associate or bachelor's degree in accounting, finance, or related field preferred - Minimum 1-2 years of experience in cash applications, accounts receivable, or general accounting Preferred Qualifications: - an associate or bachelor's degree in accounting, finance, or related field Required Skills: Microsoft Dynamics NAV, Microsoft Excel, Cash Applications, Accounts Receivable, Reconciliation