Practice Assistant

Summary: Geode Health is a rapidly growing, national provider of outpatient mental health services. They are seeking a passionate Practice Assistant to support the delivery of high-quality healthcare to ambulatory patients and assist with various clinical and administrative tasks within the physician office setting. Responsibilities: - The Practice Assistant is a key member of the patient care team by supporting the providers with the delivery of high-quality health care to ambulatory patients - Practice Assistants are vital to the effective operations of a fast-paced practice - Secures patient information and maintains patient confidence by completing and safeguarding medical records - Serves and protects the practice by adhering to professional standards - Respond to verbal and electronic requests for information and assistance using proper policies, reference tools and provider instructions - Maintains safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations - Knowledge of emergency procedures and assist in crisis situations - Understanding of policies and procedures - Supports HR compliance processes, including assisting with the completion and verification of I-9 forms for Geode employees - Assists with drug screening processes as needed, including specimen collection, shipment, and ordering of necessary supplies - Maintains strict confidentiality of all patient, provider, and organizational information, and upholds privacy standards in all aspects of their work - Complete all other relevant responsibilities as assigned by the supervisor Required Qualifications: - Excellent communication skills and ability to work well with a team - Excellent computer skills Preferred Qualifications: - At least one year of experience working in a medical office and/or mental health - Experience working with patients who are suffering from anxiety and depression - Ability to maintain professional appearance and demeanor, and interface well with patients in a mental health setting - Associates or bachelor's degree - Some experience in healthcare settings - Knowledge of working at a clinical setting Required Skills: Medical office experience, Mental health experience, Patient interaction, I-9 form processing, Drug screening procedures, Confidentiality compliance Benefits: Competitive compensation, Medical, dental and vision benefits, Life insurance, Short and long-term disability, Paid vacation and holidays, Matching 401k plan, State of the art technology, Flexible schedule, In-person and virtual patient visits, Comprehensive admin support (front office, accounting, finance, payroll, HR, etc), Professional development opportunities, Clinical community, support, and leadership