MX + CALA Benefits MX + CALA Benefits Specialist

MX + CALA Benefits MX + CALA Benefits Specialist Location: Monterrey Job Description Summary In this role, you will be responsible for executing on one or more Payroll & Benefits process(s). Develop an in-depth understanding of Payroll & Benefits systems, processes, and legislative rules. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvement. Promote “Best in Class” service while developing effective relationships and working cross functionally with internal teams and suppliers. Job Description Roles and Responsibilities Individuals who are responsible for the quality delivery of multiple payroll & benefit processes and service to the businesses. Manages benefit/payroll queries from employees, managers and HRM's in a timely, and professional manner. Correctly administers benefit/payroll processes. Manages service delivery metrics in relation to outsourced benefits/payroll. Includes those who lead Payroll & Benefits Service Delivery teams, and/or the operations for such teams. Mostly used in Shared Service teams, but can be found in Business teams. Broadening knowledge of theories, practices and procedures in own discipline to execute functional policy/strategy; still developing functional knowledge and skills. Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area. May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined policy/parameters. A job at this level requires good interpersonal skills. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others. Required Qualifications This role requires basic experience in the Human Resources & Payroll and Benefits Service Delivery. Bachelor's degree from an accredited university or college Desired Characteristics Strong oral and written communication skills. Ability to document, plan, market, and execute programs. Additional Information Relocation Assistance Provided: No