Team Lead - Inbound Sales

WE’RE ON A MISSION TO BACK THE UK’S SMALL BUSINESSES LIKE NO ONE ELSE 🚀 Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters! [Read our Impact Report https://www.fundingcircle.com/uk/impact] | [See our Trustpilot https://uk.trustpilot.com/review/fundingcircle.com] THE ROLE ⚡ 📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits We are on a mission to back small business owners in the UK like no other company has before. Our Inbound Sales team is the face of Funding Circle to our borrowers, working passionately to ensure small businesses have an incredible experience and get the funding they need to win. We are looking for a dedicated team leader on a 12 month FTC basis to coach, train, and develop their team to maximise their potential while continually finding a better way to improve efficiency and delivery. As a full-time manager, you will take an active role in mentoring and coaching a diverse mix of direct reports to build a high-performing team. - Motivate and performance-manage your team to achieve individual and team targets. - Set short, medium, and long-term goals with your reports and support them in their development toward them. - Lead the implementation of continuous improvement to drive the team forward. - Provide team members with regular feedback by holding 1:1s, KPI reviews, and call shadowing sessions. - Champion best practice initiatives and ensure internal controls and policies are adhered to. - Manage stakeholders and regularly report/present on team performance. - Coach direct reports to help them hit targets and develop their sales skills. - Be a leader and display leadership qualities consistent with Funding Circle values. WHAT WE’RE LOOKING FOR 🌱 We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day. - Experienced in working in a high-volume sales role - Proven to achieve set goals and high performance - Experienced and interested in management and/or mentoring/coaching - Motivated by success in numbers, and inspire your team to achieve your targets - Quick to learn, understand, and explain complex concepts and products - Excited by change and ability to excel in a fast-paced environment - Self-motivated with the ability to ‘think smart’ and adapt quickly - Proactive and eager to bring new ideas to drive the performance of your team - You’re able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity - Confident using approved AI tools safely and effectively to enhance your output and find a better way of working We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. WHY JOIN US? 💜 We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us! Our Circler Proposition focuses on five areas: - Flexibility: We provide a benefit allowance you can tailor to your own life and family. - Health: This includes private medical and dental, health assessments, and access to a digital GP. - Wealth: We offer life assurance, share schemes, and financial coaching. - Development: You get a dedicated annual learning allowance to help you level up. - Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans. We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family. READY TO JOIN A MISSION THAT MATTERS? WE’D LOVE TO CHAT!