Fullsteam→
Manager, SDR
Entry LevelHybridFull-time
Location
Fullsteam - Buckhead
Salary
$100k–$135k/yr
Experience
1–3 years
Posted
2 months ago
Skills
sdr/bdr team leadershipsalesforce crm proficiencysalesloftoutreachsaas sales cycle knowledgeanalytical mindsetcoaching abilityperformance reportingprocess improvement
Job Description
Summary: Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. The Manager, Sales Development will lead and manage a team of SDRs dedicated to driving outbound lead generation and top-of-funnel pipeline creation for Fullsteam’s Commerce business units.
Responsibilities:
- Lead, mentor, and coach a team of SDRs to achieve and exceed individual and team SAO, pipeline, and revenue targets
- Develop and implement strategic initiatives to optimize SDR performance, including process improvements, training programs, and performance metrics
- Partner with BU sales leaders to ensure alignment between SDR and AE teams, focusing on lead quality, pipeline development, and revenue goals
- Recruit, onboard, and train new SDR team members, ensuring they are equipped with the necessary tools and knowledge to succeed
- Monitor KPIs, analyze performance data, and provide actionable insights to improve conversion rates and pipeline impact
- Maintain a consistent cadence of coaching and feedback sessions to drive skill development and quota attainment
- Collaborate cross-functionally to standardize cadences, messaging, and outreach strategies across Commerce BUs
Required Qualifications:
- Proven ability to lead, mentor, and develop a high-performing SDR/BDR team
- Strong communication and interpersonal skills, with the ability to influence and collaborate across departments
- Proficiency with Salesforce CRM, Salesloft (or Outreach), LinkedIn Sales Navigator, ZoomInfo, and related sales/marketing technology
- Analytical mindset with the ability to interpret sales data, identify trends, and implement improvement strategies
- Experience delivering performance reports to executive leadership and articulating business impact
- In-depth understanding of SDR best practices, outbound prospecting strategies, and SaaS sales cycles
- High energy, results-oriented leadership style with a focus on accountability and coaching
- 1–3 years of SDR management experience in a SaaS sales development environment
- Track record of consistently achieving or exceeding SDR team performance metrics
Preferred Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field (preferred but not required)
Required Skills: SDR/BDR team leadership, Salesforce CRM proficiency, Salesloft, Outreach, SaaS sales cycle knowledge
Important Skills: Analytical mindset
Nice-to-Have Skills: Coaching ability, Performance reporting, Process improvement