Market Research and Sales Development Intern

Summary: FSEN is an early-stage PropTech startup building autonomous emergency dispatch software for the trades industry. They are seeking a motivated intern to conduct market research and assist in understanding the market through direct engagement with small business owners in the trades industry. Responsibilities: - Conduct structured discovery phone interviews with small business owners in the trades industry using a provided script and framework - Qualify and categorize contacts based on business size, current workflow, and pain points - Maintain organized research profiles and notes using our internal tracking tool - Attend weekly check-ins with the founding team to debrief on findings - Contribute to a market research summary report at the close of the internship Required Qualifications: - Comfortable making phone calls and holding natural, unscripted conversations - Organized and detail-oriented with the ability to follow a structured process - Genuinely curious about how small businesses operate - Able to self-manage in a fully remote and flexible environment Preferred Qualifications: - Currently enrolled in an undergraduate or graduate program, preferably in business, marketing, communications, or a related field - No prior sales or research experience is required Required Skills: B2B Market Research, Sales Development, Market Segmentation, Go-to-market Strategy, CRM Tools, Qualitative Research, Curiosity, Self-management Benefits: Structured onboarding and training before your first call, Direct weekly mentorship from the founding team, A reference letter and LinkedIn recommendation upon successful completion, Real ground-floor startup experience across market research, sales strategy, and product validation, First consideration for paid roles as the company grows