Escrow Assistant (in office)

Summary: ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC, is seeking an Escrow Assistant to join their team. This role involves supporting the Escrow team in various administrative and customer support tasks to ensure a smooth escrow process. Responsibilities: - Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title - Communicate regularly with customers during the escrow process flow - Interpret various agreements as they relate to escrow closings - Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience Required Qualifications: - Passion for helping customers while maintaining a professional and positive attitude - Excellent verbal and written communication with both our internal teams and external customers - Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn - Thrives in contributing to a team working together to deliver beyond customer expectations - Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies - High school diploma or equivalent Preferred Qualifications: - Escrow-related experience - Bilingual Required Skills: Escrow Process, Title Commitments, MS Office, Bilingual Benefits: Medical, Dental, Vision, 401k, PTO/paid sick leave, Employee stock purchase plan