Design Consultant

Summary: Floor & Decor is a company that specializes in home improvement products, and they are seeking a Design Consultant to engage with customers and support their design projects. The role involves conducting design appointments, providing product advice, and collaborating with store leadership to maximize sales goals. Responsibilities: - Greet store customers in a helpful manner and supports store design walk-in needs - Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store - Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects - Design and sell complete, functional and aesthetically appealing solutions - Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others - Proficient and consistent use of company communication tools and emails are required - Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals - Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees - Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject - Perform other duties as assigned Required Qualifications: - 1+ years of retail/customer service experience - High school diploma and or GED - Proficient in basic mathematical skills - Must be self-motivated and able to multi-task in a fast-paced environment - Basic computer knowledge, including Microsoft Office suite - Internal candidates a minimum of 6 months with Floor and Decor Required Skills: Retail experience, Customer service, Basic mathematics, Microsoft Office, Salesforce, Design applications, Multi-tasking, Project management Benefits: Bonus opportunities & career advancement opportunities at every level, Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program, Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria), Paid vacation and sick time for eligible associates, Paid holidays plus a personal holiday, Paid Volunteer Time Off that starts on Day 1