Digital Senior Account Executive - Global Communications Agency

If you’re looking to continue your communications career in an award-winning global agency, then this might just be the role for you! Why FleishmanHillard? We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions at the Cannes International Festival of Creativity in previous years. We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY’s National Equality Standard (twice!), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process. The team Our dedicated team of digital specialists understand how to connect the values of brands and organisations with the values of their online audiences to create real passion, authentic exchange and - what matters most – build meaningful relationships. They seamlessly integrate specialist skills to deliver innovative, award-winning programmes that drive engagement and generate results for our clients. Overview Integrated account work: You’ll work on genuinely integrated accounts where digital sits at the centre of the work, collaborating closely with strategy, creative, corporate affairs, health and social teams across the agency. Campaign delivery and digital innovation: You’ll play a key role in shaping and delivering digital campaigns for major global brands, spanning social content, influencer activity, paid, reporting and digital innovation projects Client management and global coordination: you’ll build strong client relationships and help lead day-to-day account management across complex international programmes across sectors such as healthcare, finance, energy, FMCG and professional services High-profile global campaigns: you’ll have the opportunity to support major global campaigns and integrated workstreams, where you’ll contribute with ideas, shape approaches and push digital thinking forward Cross-network collaboration: You’ll be part of a collaborative digital team working across the Omnicom network Learning & development: You’ll continue developing your expertise across both digital communications, with structured training, mentoring and opportunities to broaden your experience across platforms and disciplines Culture & progression: you’ll join a team that values curiosity, initiative and fresh thinking, where you’ll be encouraged to contribute proactively and help drive digital growth across accounts The day to day includes: Social media copy and content development: Developing short- and/or long-form content for the client’s platforms (incl. Meta, LinkedIn, X, and more), aligned to client briefs and brand guidelines. Project management and coordination: Tracking project timelines and deliverables, regularly updating cross-functional team members, coordinating workflows to ensure timely project delivery. Research: Conducting ad-hoc desk research asks to analyse target audience demographics, behaviours and social media trends; using social listening tools to identify trends, sentiment and conversation topics. Reporting: Analysing social media metrics and campaign performance data, to create performance dashboards and reports summarising key data points and trends, identifying performance insights and optimisation opportunities. Attending and supporting client meetings and presentations: Participating in client calls (online and in-person), taking detailed notes on client feedback, requests and approvals; documenting action items and deadlines, following up internally and externally; providing support materials for client presentations (e.g., data, case studies, proposals). Creating content briefs and campaign plans: Translating briefs into content plans, outlining campaign objectives, key messages, content pillars and posting schedules; identify content gaps and proposing content ideas aligned to client objectives; promptly actioning on client feedback and approvals. Monitoring social and digital channels and trends: Following client social accounts and competitor accounts to flag important activity or changes; staying on top of platform algorithm changes, new features, trends and best practices, alerting the Digital or account team where necessary. Supporting new business: Conducting research for RFP responses and pitches; developing presentation materials, proposals, background briefings; attending pitches and supporting presentation delivery and Q&A. Stakeholder management: Handling day-to-day outreach to media contacts, influencers, and digital partners on behalf of clients Admin and operations: Maintaining accurate timesheets, activity logs, and project documentations; organising and filing client materials, campaign assets and approval documentation; supporting the team with scheduling, meeting coordination and administrative tasks, flagging inefficiencies or project improvements as needed About you Experience with digital and social media management and measurement platforms including at least some of the following: Facebook, Instagram, X, LinkedIn, YouTube, TikTok, Reddit, Pinterest, other emerging platforms. Strong written and verbal communications skills with good attention to detail; is confident developing materials for review. Experience in a stakeholder-facing role, and is confident handling day-to-day interactions and developing peer-to-peer relationships. Understanding and interest in LLMs and how they can support client work and delivery output. Experience in paid campaign content development and/or delivery desirable. Content production skills, including knowledge of digital design tools (e.g., Canva, Adobe Suite) desirable. SEO & GEO experience desirable. If this sounds like you, we'd love to hear from you! What we offer: A warm and friendly team with a fantastic portfolio of global and UK clients A truly global network, the opportunity to be part of multi-market campaigns, regularly working with colleagues across the globe. Global mobility, a programme of short-term or permanent exchange opportunities, particularly in EMEA or the US. A strengths-based L&D framework with an in-house coach and development opportunities for career defining work. Flexibility. We’ve fully embraced hybrid and flexible working. We have a great office and human contact remains an important element of our culture Work-life balance, we all work hard but having a life outside work matters to all of us, and we support each other to achieve it. Culture Club – from office manicures, nutritionists, inhouse massage and acupressure sessions, to Yoga on the roof terrace, quizzes, boot camps, exhibits and summer and Christmas get-togethers. Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering committee. A Career Guardian Scheme for underrepresented talent and mentorship opportunities Pro-bono comms, volunteer opportunities and personal charity matching 30 days of holiday plus a day off on your birthday (or that of your child), plus all days between Christmas and New Year and a buy-back scheme for those who want more. 6-12 week sabbaticals! BUPA medical cover – including 24/7 virtual GP, funded eye tests, fertility, and menopause support. Permanent Health Insurance Employee Assistance Programme (EAP) Generous Pension contributions, personal finance clinics and Life Assurance Discounted gym membership and FHeel Well reimbursement Cycle2Work scheme and season ticket loans Generous parental leave and emergency childcare provision Passion Project Grants – funding for your passions outside of work Retail, dinner or spa vouchers for key milestones Omnicom employee discounts across a variety of high-street retail, travel and entertainment venue We treat your data in the strictest confidence. For further information our Data & Privacy policy is located on our website. Apologies in advance but due to the high volume of applications we receive we are unable to respond to every application individually. #LI-Hybrid