Personal Banking Representative

Summary: FirstBank is Colorado's largest locally owned holding company, dedicated to serving customers in Colorado and Arizona. The Personal Banking Representative assists customers by answering inquiries, processing transactions, and cross-selling bank products while maintaining a balanced cash drawer. Responsibilities: - Assist customers with a wide range of inquiries and requests - Process deposits/withdrawals and redeem/negotiate cash instruments for consumer and commercial customers while maintaining a balanced cash drawer - Open new accounts and provide product/service information - Accept wire order agreements, stop payment requests, and dispute forms and send to appropriate departments for processing - Process transactions accurately and adhere to all compliance requirements - Review daily reports and perform maintenance on accounts - Recognize and develop opportunities for cross-selling FirstBank products and services - Sell bank products and meet company sales goals - Demonstrate knowledge and understanding of new account systems and account documentation requirements and disclosures - Perform other duties and projects as assigned by the market or region - Understand and comply with all provisions of the Safety in the Workplace policy Required Qualifications: - Entry-level job with little or no prior relevant work experience in the function Preferred Qualifications: - Cash handling and customer-service experience Required Skills: Cash Handling, Sales, Account Management, Product Knowledge, Transaction Processing, Compliance Adherence, Customer Service, Multi-task Benefits: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, Group Life Insurance/AD&D