First National Bank GH→
Associate I, Loan Operations
Entry LevelHybridFull-time
Location
Work at Home - Nebraska
Salary
$48k–$79k/yr
Experience
Not specified
Posted
1 day ago
Skills
hogan loan systembusiness objects report writingloan operationsdata analysisrisk managementkpi standardsapplication testingproject management
Job Description
Summary: First National Bank of Omaha is committed to employee success and is seeking an Associate I in Loan Operations. This role focuses on providing expertise in loan servicing processes, managing operational reports, and collaborating with cross-functional teams to enhance efficiency and compliance.
Responsibilities:
- Manage and monitor recurring reports (daily, weekly, monthly, quarterly)
- Use reporting tools (e.g., Business Objects, Excel) to identify risks and process improvement opportunities
- Analyze data trends and report findings to leadership with actionable recommendations
- Develop, maintain, and enhance documentation for reporting procedures
- Evaluate loan servicing processes to ensure accuracy, efficiency, and risk mitigation
- Collaborate with management to develop, track, and maintain KPI standards
- Leverage enterprise business intelligence tools to create and refine operational reports
- Understand loan process workflows to inform decision-making and escalate issues appropriately
- Monitor daily LIP (Loan in Process) discrepancies to ensure accurate accounting and financial reporting
- Proactively identify and resolve issues to minimize customer impact and financial risk
- Partner with cross-functional teams (business partners, technology staff, etc.) to drive process improvements
- Share knowledge, provide mentoring, and support peers and stakeholders constructively
- Maintain an up-to-date understanding of loan servicing regulations and contribute to team training efforts
- Assist in coordinating application testing and representing the department during issue resolution
- Act as a liaison between the business and technical teams for defect tracking and communication
Required Qualifications:
- Bachelor's degree or equivalent professional experience
- Experience with Hogan loan system and Business Objects report writing
- Strong analytical skills with a demonstrated ability to interpret data and drive results
- Experience in loan operations with a solid understanding of end-to-end servicing workflows
- Proven project management skills and the ability to manage multiple deadlines effectively
- Excellent written and verbal communication skills
- Ability to demonstrate leadership and collaboration across various levels of the organization
- Ethical decision-making and professional conduct in representing the department
- Candidates must possess unrestricted work authorization and not require future sponsorship
Required Skills: Hogan loan system, Business Objects report writing, Loan operations, Data analysis, Risk management, KPI standards, Application testing, Project management
Benefits: Medical, Dental, Vision Insurance, 401k, With Matching Contributions, Time Off Programs, Health Savings Account (HSA)/Dependent Care, Employee Banking, Growth Opportunities, Tuition Assistance, Short-Term/Long-Term Disability Insurance
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance