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Technical Writer Senior
ExperiencedHybridFull-time
Location
Florida
Salary
Not listed
Experience
6+ years
Posted
Today
Job Description
Technical Writer Senior
Location: IND PUNE FL7
Job Description – Senior Technical Writer
Position Title
Senior Technical Writer
About FIS
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. We foster an inclusive and diverse workplace where teams collaborate and grow together. If you want to advance the world of fintech, we’d like to ask: Are you FIS?
About the Role
As a Senior Technical Writer, you will be part of a team responsible for transforming complex technical and functional information into clear, user-friendly documentation. You will ensure content is accurate, accessible, and delivered through the most appropriate formats and channels.
About the Team
You will be part of the Documentation Center of Excellence (Doc CoE), a horizontal function within Capital Markets focused on:
Standardizing documentation practices
Improving content quality and structure
Optimizing documentation processes
Enhancing information architecture and usability
Key Responsibilities
Research, plan, write, and edit high-quality technical, functional, and process documentation in collaboration with cross-functional teams.
Ensure documentation aligns with FIS style guidelines, branding, and industry best practices.
Deliver documentation as per defined timelines such as sprint milestones, code completion, and product releases.
Perform peer reviews to ensure documentation quality, clarity, consistency, and compliance with established standards.
Track release schedules and manage multiple documentation deliverables proactively.
Participate in sprint planning and collaborate with stakeholders to plan documentation updates and improvements.
Required Qualifications
Bachelor’s degree, preferably in Computer Science, English, Communications, or a related field.
Minimum 6+ years of experience in a technical writing role within a software development environment.
Strong written and verbal communication skills with experience creating content across multiple mediums.
Hands-on experience with documentation and development tools such as:
MadCap Flare, MindTouch, or RoboHelp
Microsoft Word
JIRA
Git / GitHub / TFS / SVN
Familiarity with AI-assisted tools or demonstrated mindset of leveraging AI technologies to improve productivity, content quality, and turnaround time.
Strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Added Advantages
Experience working in fintech or financial services domains.
Experience working in Agile/Scrum environments.
Basic understanding of scripting or markup languages (HTML, XML, JavaScript, or similar).
What We Offer
At FIS, you can grow your career while making a global impact. We offer:
Comprehensive health benefits and family protection plans
Global career mobility opportunities
Industry-leading learning and development programs
Flexible and hybrid work models
Exposure to global teams and clients
Skills & Competencies
Strong stakeholder collaboration
Analytical and structured thinking
Content standardization and governance
Adaptability in dynamic environments
Quality-focused mindset
Proactive adoption of AI-assisted tools
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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