FedEx Logistics→
Customs Trade Agent
Entry LevelHybrid
Location
Jonesboro, AR
Salary
$25k–$39k/yr
Experience
Not specified
Posted
2 months ago
Skills
data entryms officecustomer serviceorganizational skillsinter-personal skillscommunication skillswork independently
Job Description
Summary: FedEx Logistics is a company that provides freight forwarding and customs brokerage services to help businesses navigate international shipping. They are seeking a Customs Trade Agent who will be responsible for coordinating documentation for US Customs and providing customer service, while ensuring compliance with international regulations.
Responsibilities:
- Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
- Provide impeccable customer service
- Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
- Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
- Maintain and keep current all shipment documentation in compliance with all record keeping requirements
- Adhere to all international importing regulations
- Work closely with other internal staff and departments to deliver high level of service to customers
- Process agency brokerage shipments
- Ensure all government and organizational policies are followed
- Performs other duties as assigned
Required Qualifications:
- Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
- Provide impeccable customer service
- Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
- Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
- Maintain and keep current all shipment documentation in compliance with all record keeping requirements
- Adhere to all international importing regulations
- Work closely with other internal staff and departments to deliver high level of service to customers
- Process agency brokerage shipments
- Ensure all government and organizational policies are followed
- Performs other duties as assigned
- HS Diploma or GED required
- No industry experience required
- No work experience required
- Data entry/keyboard experience required
- Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
- Excellent communication skills, verbal and written
- Organizational Skills
- Inter-personal skills
- Handle high volume of work
- Handle time sensitive work
- Ability to work independently with minimum supervision
- Ability to use multiple systems and reference material
- Interact with internal staff, management of all levels, internal departments
Preferred Qualifications:
- Shift: Monday - Friday 6:00am - 2:30pm
- Remote: This is role variable remote, with some work from home opportunity and some in the office work, dependent on company policy
- APPLICANTS/CANDIDATES MUST LIVE WITHIN 50 MILES OF JONESBORO, AR
Required Skills: Data entry, MS Office
Important Skills: Customer service, Organizational skills
Nice-to-Have Skills: Inter-personal skills, Communication skills, work independently