Sales Development Intern

Summary: Federal Resources Corporation (FRC) operates at the forefront of Cybersecurity & Privacy, Intelligence, and Strategic Consulting. The Sales Development Intern performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in FRC’s operational processes and procedures. Responsibilities: - Work with vendors to obtain pricing and create quotes for customers - Participate in call and marketing campaigns - Resolve customer satisfaction issues - Handle any incoming calls from customers with questions or concerns about their accounts with detailed accuracy and courteous service - Maintain customer information in CRM - Learn vendor technologies and develop sales around vendor products - Assist SDR and ISR team members in their sales duties - Other job-related duties as assigned Required Qualifications: - Junior or Senior in higher education - A genuine interest in IT, Cybersecurity, Privacy, and/or Sales - Ability to understand the products, how they integrate into various customer enterprise environments and how to articulate that to the customer - Strong verbal and written communication skills and relationship development capabilities - Ability to deliver value to vendor partners via pipeline development, customer meetings, and attainment of sales objectives - Willingness to be coached and open to creative feedback to learn new skills - Team player: able to work with various personality types to garner the best overall results for the team, the customer, and the partner - Proficient with MS Office (Excel, Word, PowerPoint) suite Required Skills: Cybersecurity, Sales, MS Office, CRM, Relationship development