Home Furnishings Sales Advisor

Summary: FDE LLC, d/b/a Ashley Northeast, is a leading licensee of Ashley, the number one selling furniture brand in the world. The Home Furnishings Sales Advisor is responsible for delivering a unique and personalized guest experience, guiding customers through their home furnishing journey while leveraging product knowledge to drive sales and ensure customer satisfaction. Responsibilities: - Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach - Welcome and engage with every guest professionally and attentively - Deliver compelling product presentations and offer complete solutions including protection plans and financing - Build and maintain customer relationships through proactive communication during and after the sales process - Accurately complete post-sale documentation and ensure order details meet customer expectations - Provide all necessary paperwork to the Customer Service Department - Enter accurate customer information into the UPs system, including contact details for future follow-up - Record advertising efforts and maintain a lead database using customer information forms - Support store appearance through regular floor recovery and adherence to safety and cleanliness standards - Ensure every customer has a professional and welcoming in-store experience - Use company-provided tools and training to enhance sales performance - Stay informed about product updates and company initiatives - Participate in sales meetings, training sessions, and one-on-one coaching - Assist with cashiering or merchandise tasks as needed - Participate in inventory and other operational processes - Travel to other store locations for training or meetings as required Required Qualifications: - Highly motivated with a positive attitude and strong interpersonal skills - Comfortable in a performance-driven, customer-focused retail environment - Strong attention to detail and commitment to delivering exceptional service Preferred Qualifications: - Previous sales experience is helpful but not required Required Skills: Sales, Product knowledge, Order processing, Lead database management Benefits: Annual bonus structure tied to individual performance and company success, Weekly commission and bonus opportunities on written sales, Presidents and Premier Programs that offer additional weekly bonus incentives, Paid, comprehensive two-week training through the Ashley Sales Academy, 401(k) retirement plan with company match, Paid time off, holiday pay, and your birthday off, Medical, dental, and vision insurance starting as low as $25 per week, Employee discounts on furniture and accessories, Referral bonuses up to $1,000 for recommending successful candidates, Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes, Hope to Dream: A portion of mattress sales funds beds for children in need, Give a Day: Paid volunteer day annually with an approved non-profit organization, Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress, Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness, Team Member Relief Fund: Financial assistance during unexpected life events, SmartDollar: A free financial wellness platform to help manage budgets and plan for the future, Health insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k) with employer match, employee discount