Accounts Receivable Analyst

Summary: Evolv is a company focused on making public spaces safer through innovative security technology. They are seeking an Accounts Receivable Analyst to assist in maintaining accounts receivable, managing invoicing for new orders, and ensuring timely communication with customers regarding their inquiries. Responsibilities: - Understand how Evolv's products and services are quoted, contracted, and invoiced - Understand the day-to-day maintenance and organization of the accounts receivable mailbox - Invoice sales orders for transactions of varying amounts - Be able to successfully run the AR aging report in NetSuite, review aging invoices, and reach out to customers requesting a collections update - Be working collaboratively with other team members, particularly with the revenue, order management, and logistics teams - Have a basic understanding of the different types of invoicing language contained within contracts - Understand the typical billing cycle for a contract and when to invoice different items on sales orders - Ensure that sales orders, regardless of their monetary value, are eligible for invoicing to effectively close out orders while demonstrating comfort and confidence in the confirmation process - Be able to understand our systems and sources of data - Be communicating with billed customers for collection status - Be able to correctly generate invoices against all types of sales orders timely and independently - Be able to create new customers upon request from the order management team - Maintain the invoicing waterfall or similar report that provides visibility into future periods' invoices and amounts - Compare internal quotes with external POs, ensure invoicing occurs by terms and conditions, or investigate discrepancies - Be able to provide a detailed analysis and list for any unbilled orders at quarter end - Effectively communicate with internal and external customers in resolving issues or disputed invoices - Provide collection status on aged invoices - Improve aged receivables through your Billing and Collection efforts - Reconcile AR sub ledger to the general ledger monthly - Understand the underlying data and information, where it comes from and how to use it to proactively resolve discrepancies - Understand our accounting system and contracting process - Be able to run relevant reports independently and complete invoicing, and other necessary tasks - Work well with the other team members and support other functions while being respectful and professional - Adhering to deadlines is important for everyone to complete their tasks on time - Raising your hand for any ad-hoc projects to help other team members - Participating in meetings and openly raising any issues encountered will allow us to resolve issues more quickly - Proactive and regular communication with team members to ensure everyone is aware of pending or resolved issues - Not shying away from picking up the phone and calling customers to get any disputes resolved - Timely and professional response to customers’ questions (both internal and external) Required Qualifications: - Familiarity with accounts receivable and related duties - Ability to assist with the proper maintenance of accounts receivable - Understanding of how Evolv's products and services are quoted, contracted, and invoiced - Ability to maintain timely correspondence with customer inquiries - Ability to invoice sales orders for transactions of varying amounts - Ability to run the AR aging report in NetSuite, review aging invoices, and reach out to customers for collections - Collaborative work with other team members, particularly with revenue, order management, and logistics teams - Basic understanding of different types of invoicing language contained within contracts - Understanding of the typical billing cycle for a contract and when to invoice different items on sales orders - Ability to ensure sales orders are eligible for invoicing - Ability to understand systems and sources of data - Communication with billed customers for collection status - Ability to generate invoices against all types of sales orders timely and independently - Ability to create new customers upon request from the order management team - Maintenance of the invoicing waterfall or similar report - Ability to compare internal quotes with external POs and investigate discrepancies - Ability to provide a detailed analysis and list for any unbilled orders at quarter end - Effective communication with internal and external customers in resolving issues or disputed invoices - Ability to provide collection status on aged invoices - Ability to improve aged receivables through Billing and Collection efforts - Ability to reconcile AR sub ledger to the general ledger monthly - Understanding of the underlying data and information and how to use it to resolve discrepancies - Understanding of accounting system and contracting process - Ability to run relevant reports independently and complete invoicing and other necessary tasks - Experience with NetSuite, Salesforce, and MS Excel - Ability to work well with other team members and support other functions - Adherence to deadlines - Participation in meetings and raising issues encountered - Proactive and regular communication with team members - Ability to respond timely and professionally to customers' questions Required Skills: Accounts Receivable, Invoicing, Collections, NetSuite, Salesforce, Microsoft Excel, Financial Reporting, Contract Management, General Ledger Reconciliation, Proactive communication Benefits: Equity as part of your total compensation package, Medical, dental, and vision insurance, Health Savings Account (HSA), A 401(k) plan (and 2% company match), Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind, Quarterly stipend for perks and benefits that matter most to you, Tuition reimbursement to support your ongoing learning and development, Subscription to Calm