Office Service Specialist - Law Firm

Summary: Epiq is a company that values its employees and their contributions. They are seeking a professional and customer service focused Service Specialist to provide various administrative support functions at a law firm client's office. Responsibilities: - Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule - Copy Services includes accurately producing copy, print and scan projects per written instructions - Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner - Hospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed - Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance - Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns - Oversee all aspects of opening procedures and operations on site - Cross Training - Must be able to train to assist in other areas of operations as needed Required Qualifications: - High School Diploma or GED - Minimum of 1 year work experience in a customer services field - Ability to multitask with attention to detail - Ability to resolve issues with professionalism and tact - Ability to lift or move 40 lbs. or greater - Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs - Ability to walk, bend, kneel, stand or sit for an extended period of time - Technically proficient with the ability to quickly learn and navigate a variety of software programs and systems - Must work 9:00 AM - 6:00 PM on a consistent and reliable basis, with occasional availability to work an early morning or an early evening as needed, based on client needs/requests Required Skills: Customer service experience Important Skills: Multitasking, Software proficiency, Attention to detail Nice-to-Have Skills: Professionalism, Tact, Physical stamina