Carrier & Market Performance Intern

Summary: EPIC Insurance Brokers & Consultants is one of the fastest-growing firms in the insurance industry, headquartered in New York City. They are seeking a Carrier & Market Performance Intern to support their Commercial Insurance team in the Midwest region, focusing on strengthening carrier partnerships and improving operational performance through project-based work. Responsibilities: - Support the Commercial Insurance team in analyzing carrier compensation structures, including supplemental/contingent income programs - Help maintain and improve data on carrier production, volumes, loss ratios, and support tiers - Assist in building dashboards or trackers that quantify: - Which carriers pay supplemental compensation - Qualification thresholds and performance criteria - Gaps between current and target carrier tiers - Underwriting Appetite and Satisfaction Ratings - Collect information from internal stakeholders and carrier partners to ensure accuracy and completeness of data - Evaluate and summarize opportunities to improve carrier status and unlock additional compensation - Document current workflows and assist in identifying process improvements that increase operational ease - Prepare summaries, reports, and presentation materials for leadership - Participate in project meetings and provide updates on assigned deliverables - Perform other project-based duties as assigned to support regional operational and revenue initiatives Required Qualifications: - Currently enrolled in an accredited university pursuing a degree in: Risk Management & Insurance, Business, Finance, Marketing, Sales, or related field - Strong analytical skills and interest in understanding how insurance carriers drive revenue and operations - Organized, detail oriented, and able to manage multiple project components at once - Clear, professional communication skills — written and verbal - Ability to handle data, identify patterns, and synthesize key insights - Comfortable working in Microsoft 365, especially Excel (required) - Experience or willingness to learn carrier portals, CRM tools, and internal systems - Curiosity about commercial insurance markets and how agencies partner with carriers - A proactive, self starter mindset with a willingness to dive into complex topics and learn quickly Preferred Qualifications: - Prior experience in insurance or financial services is helpful but not required - Experience with data analysis, research, reporting, or insurance coursework is a plus Required Skills: Analytical skills, Microsoft Excel, Data analysis, Carrier portals, CRM tools, Commercial insurance knowledge Benefits: Generous Paid Time off, Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days, Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave, Generous employee referral bonus program of $1,500 per hired referral, Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!), Employee Resource Groups: Women’s Coalition, EPIC Veterans Group, Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development, Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support, Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs, 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment., EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation