HR Shared Services Assistant

Summary: Ensign Services, Inc. is a subsidiary of The Ensign Group, Inc., known for its leadership in the post-acute care industry. The HR Shared Services Assistant role provides frontline support across multiple HR functions, ensuring effective communication and collaboration while maintaining organized records and improving HR processes. Responsibilities: - Provide outstanding customer service and support for employee inquiries across multiple HR functions, including onboarding, benefits, records administrations, offboarding, and HR projects - Communicate and collaborate effectively with employees, managers, and cross functional teams - Demonstrate strong problem-solving skills and a proactive approach to issue resolution - Ensure customer service standards are consistently met - Maintain accurate and organized records, paperwork, and documentation - Analyze data and trends to improve HR-related processes and recommend enhancements Required Qualifications: - 1+ years' experience as a HR Assistant or similar junior HR role - Experience in providing HR Services support across multiple functions, including onboarding, benefits, and records management - Proficiency with HR systems of record, ticketing systems, phone system, and Microsoft Office (Teams, Word, Outlook, Excel, PowerPoint) - Strong ability to work independently as well within a team environment - Excellent organizational and time management skills with the ability to handle multiple priorities in a fast-paced setting - High level initiative with no task too large or too small - Strong attention to detail and accuracy in data entry and communication - Pre-employment criminal background screening required Preferred Qualifications: - Bilingual (English/Spanish) - Familiarity with a HRIS such as Workday - Bachelor of Science in Human Resources Management or similar field Required Skills: HR Services Support, Onboarding, Benefits Administration, Records Management, HR Systems of Record, Ticketing Systems, Phone Systems, Microsoft Teams, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Bilingual English/Spanish Benefits: May be eligible for bonus, Medical/dental/vision coverage, Company-provided life insurance, 401(k) with company match, Sick/vacation plans, Access to our fully equipped onsite gym (San Juan Capistrano office location), Supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars