Assistant Manager - Wexford Carlow, Dublin CA

Summary: Eden Housing, Inc. is a company focused on providing housing solutions for low-income families and individuals. They are seeking an Assistant Manager to assist the Community Manager in managing day-to-day activities related to operating and maintaining housing facilities, ensuring compliance with regulations and fostering positive relationships within the community. Responsibilities: - Orders office supplies - Schedules maintenance repairs, generates and files completed work orders and follows-up, as appropriate - Assists in resident move-in/out procedures and unit inspections - Maintains wait list and processes applications in conformance with compliance regulations and EHMI policies; explains entire move in procedures - Collects rent and accounts for monies collected; performs daily bank deposits, as needed - Answers telephone and handle office interactions in a friendly, courteous and sincere manner - Sorts and distributes inner office mail - Prepares recertifications of residents by interviewing residents, obtaining appropriate documentation and completing worksheets. Submits worksheets to manager or Property Supervisor for approval - Compiles and maintains accurate written records of residents (e.g., Emergency Information, Incident Reports, etc.). Maintains resident files in a neat and orderly manner according to EHMI standard policies - Refers applicants to alternative housing if all available units are occupied or if the Wait List is closed - Ensures consistent application of project rules and regulations - Ensures consistent application of Program (HUD, CHFA, RHCP, TCAC, etc.) rules and regulations - Prepares Project Status Reports (PSR’s) - Maintains a clean and well-organized office - Maintains a businesslike and professional appearance - Promotes harmonious relations among residents, housing personnel and persons of the community. Demonstrates enthusiasm and stamina for housing project and position. Represents project in business related matters to the residents and to the community at large. Sensitive to the housing philosophies of the owner/sponsor - Maintains congenial relationships with all residents and resident service coordinator/agencies, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Equal Employment and Equal Housing Opportunity requirements - Exercises common sense, good judgement, consistency, and self-control in day-to-day contact with residents and in other business-related matters - Demonstrates company loyalty and integrity in all financial matters, in reports to supervisors and other management personnel, in relationships with residents and co-workers - Actively participate in our culture of inclusivity Required Qualifications: - 6 months clerical/office experience or other related experience and/or training - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, government regulations, loan documents, financial reports, regulatory agreements and other legal documents - Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community - Ability to write reports, business correspondence and procedure manuals - Ability to effectively present information to top management, public groups and officials, and/or boards of directors - Ability to calculate figures and amounts such as discounts, interest, proportions, percentages - Ability to produce budgets and analyze financial reports, income statements and perform cost analyses - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists - Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Preferred Qualifications: - Type professionally and accurately at a minimum of 40 wpm - Previous experience in property management a plus - General understanding of preventive and ongoing apartment maintenance - Computer literacy - PC hardware, YARDI software a plus - Proficient in word-processing and spreadsheet software (Word, Excel, Outlook) - Self-starter, flexible, detail-oriented, and well organized - Ability to work independently and in a team environment - Experience working with diverse groups, i.e., staff, residents, outside contacts - Commitment to the companies' goals and philosophy - Passionate about equitable housing - Experience with HUD or CTCAC properties a plus Required Skills: Clerical/office experience, Property management, Preventive, ongoing apartment maintenance, Computer literacy, YARDI software, Word processing software, Spreadsheet software, Outlook, Typing at 40 wpm, HUD properties, TCAC properties, Reading, interpreting business, legal documents, Report writing, Budget production, financial report analysis, Flexible, work in a team environment, Commitment to company goals, philosophy, Passionate about equitable housing, Well organized