Technical Product Owner I (Execution-Focused | CoPilot IV & Hub)

Summary: eAssist Dental Solutions is a leading provider of dental billing solutions, empowering dental practices with expert-driven, AI-powered services. They are seeking a Technical Product Owner I who will support product delivery by ensuring clear requirements, documentation, and collaboration with engineering and stakeholders. Responsibilities: - Requirements Gathering & Analysis (Hub) - Documentation & Product Artifacts - Product Backlog Support - Testing & Validation - Stakeholder Communication - Daily Product & Engineering Support (CoPilot IV) - Participate in standup meetings and engineering agile syncs - Review and maintain Jira daily to ensure stories are accurate, prioritized, and actionable - Document user journeys, workflows, and detailed requirements - Write high-quality user stories and acceptance criteria - Translate product requirements into clear, executable technical stories - Answer day-to-day questions from developers and stakeholders - Support users by reviewing GChat inquiries, bug reports, and UAT feedback - Surface technical risks, dependencies, and trade-offs to Product Management and Engineering leads - Support alignment of engineering output to roadmap commitments - Conduct discovery sessions with stakeholders to gather business needs, user pain points, and process gaps - Translate business goals into functional and non-functional requirements - Perform process mapping and gap analysis to document current-state vs future-state workflows - Validate assumptions, scope, and dependencies with guidance from Product or Engineering leadership - Create and maintain clear documentation including: User stories and acceptance criteria, Process flows and workflows, User journeys and use cases, Wireframes and interaction flows (in collaboration with UX or product leadership), Testing and validation documentation - Ensure documentation remains current as requirements evolve - Create training documentation and user guides to support feature adoption and operational readiness - Support refinement and prioritization of the technical product backlog in partnership with Product Owners or Product Managers - Ensure stories meet the Definition of Ready before entering development - Support backlog grooming and sprint planning by providing clarification and documentation - Assist with validating completed work against acceptance criteria - Define test scenarios and acceptance criteria aligned to documented requirements - Support and coordinate user acceptance testing (UAT) - Validate that delivered functionality aligns with documented requirements and business objectives - Capture feedback and defects and ensure they are properly documented and prioritized - In collaboration with Product Management, act as a liaison between business stakeholders, users, and the technical team - Document decisions, feedback, and requirement changes - Help manage scope by clarifying requirements and escalating misalignment when needed - Communicate progress, risks, and questions to Product or Engineering leadership Required Qualifications: - 1–3 years of experience in a Business Analyst, Product Analyst, Product Owner, or similar role - Hands-on experience writing user stories, acceptance criteria, and process documentation - Prior experience working in an Agile/Scrum environment - Strong analytical and critical thinking skills - Excellent written and verbal communication - High attention to detail and organization - Ability to manage multiple workstreams with daily execution expectations - Familiarity with Jira and backlog management tools - Experience with documentation and diagramming tools (Google Docs, Lucidchart, Figma, or similar) - Basic understanding of the software development lifecycle (SDLC) - Ability to understand and document technical concepts provided by engineering (APIs, data flows, integrations) Required Skills: User story writing, Requirements documentation, Agile/Scrum experience Important Skills: Jira familiarity, Analytical skills Nice-to-Have Skills: SDLC understanding, Communication skills, Attention to detail, Organizational skills, Technical documentation