Inside Sales Representative

Summary: Dry Force is seeking a motivated, high-energy Inside Sales Representative to support their phone-based inside sales team focused on driving pipeline across the plumber marketing channel. The role involves executing high-volume outbound prospecting, qualifying leads, and setting appointments for brand sales teams, while thriving in a fast-paced, metrics-driven environment. Responsibilities: - Execute high-volume outbound outreach (calls, follow-ups, SMS, etc.) - Identify and engage potential prospects within target markets - Generate new opportunities through cold calling, lead follow-up, and reactivation of aged leads - Consistently meet or exceed daily and weekly activity targets - Conduct discovery and probing calls with prospects - Ask strong qualifying questions to determine fit and opportunity quality - Communicate value propositions clearly and build interest - Handle objections and move prospects forward - Schedule qualified appointments for brand sales representatives - Ensure opportunities meet qualification criteria before handoff - Maintain follow-up to improve show rates - Track outreach, conversations, and pipeline activity in CRM - Maintain accurate records and next steps - Follow established cadences, scripts, and workflows - Work closely with Inside Sales Manager for coaching and development - Participate in call reviews and training sessions - Collaborate with brand sales teams for smooth handoffs - Call volume and activity levels - Contact/connect rates - Appointments set - Qualified opportunities generated - Appointment show rate - CRM accuracy and process adherence Required Qualifications: - 1–3 years of sales, customer service, or outbound calling experience preferred - Strong phone presence and communication skills - Coachable and open to feedback - Comfortable handling objections - Organized and detail-oriented - Self-motivated and driven Preferred Qualifications: - Experience with small businesses or blue-collar industries - Familiarity with home services (plumbing, HVAC, etc.) - Experience using CRM or dialer tools Required Skills: Outbound Prospecting, Lead Generation, Appointment Setting, CRM, Dialer Tools, Coachable Benefits: Company-paid health insurance, Dental and vision coverage, Paid time off (PTO), 401(k) with company match, Company-paid short and long-term disability, Company-paid life insurance, Clear opportunities for career growth and advancement