Key Accounts Manager (Air)

#EquipoDespegar

At Despegar, we're a team of passionate professionals dedicated to creating amazing experiences that make travel enrich people's lives. We work together, get involved, aren't afraid to make mistakes, and always push for more.

#EquipoDespegar is about growth and development – it's about setting a goal and not stopping until we reach it. We innovate, create, learn from our mistakes, and that's how we've become Latin America's leading travel platform.

We solve complex problems and develop cutting-edge tech solutions to stay at the forefront of the travel industry.

We have a new challenge for those who:

• Take ownership of their professional development and want to maximize their talent
• Are great at centralizing information and strive to deliver high-quality solutions
• Are natural pushers who make things happen
• Are demanding, competitive, never settle for just meeting expectations, and constantly seek to exceed them

At Despegar, we are a highly committed team of professionals dedicated to transforming the tourism industry through cutting-edge technology. We foster a collaborative work environment, actively engage in our projects, embrace challenges without fear of failure, and are continuously striving for excellence. Our culture encourages innovation and the pursuit of new and improved solutions to address the dynamic demands of the tourism and technology sectors.

We're seeking an Key Account Manager for Air Sourcing to lead the management and development of strategic accounts in the US market.

This role will play a fundamental part in expanding our air inventory, serving as the strategic interface between global partners and our regional management. Your mission will be to identify business opportunities, negotiate competitive terms, and ensure our offering for the US market.

Responsibilities

• Partner Management: Lead and develop a portfolio of key airline accounts focused on the US market, both domestic and international.
• Sourcing Negotiations: Negotiate contracts, content agreements (NDC/GDS), and incentive structures to maximize profitability.
• Market Strategy: Identify business opportunities and trends in the US airline market to develop joint commercial initiatives.
• Regional Point of Contact: Act as a bridge between US-based airlines and our internal Product, Revenue Management, and Marketing teams.
• Impact Analysis: Monitor sales KPIs, market share, and fare competitiveness to ensure Gross Bookings (GB) growth.
• Sales Innovation: Work collaboratively with other areas (e.g., Hotels/Packages) to develop combined products and exclusive offers.
• Business Unit Development: Partner with Despegar's various business units (B2B, B2B2C, Koin, etc.) to offer our full product suite to airlines.
• Representation: Serve as the company ambassador to international airline partners.

Requirements

• Location & Mobility: Current US residence OR Mexico residence with availability to travel frequently to the US. (Must have necessary documentation for recurring international travel)

• Experience: Strong background in the airline industry, corporate travel management companies (TMCs), or tourism sector, with specific focus on commercial management or sourcing.

• Market Knowledge: Familiarity with the US airline ecosystem (competitive dynamics, hubs, regulations).

• Languages: Native/Professional/Fluent English (required). Spanish proficiency is mandatory due to regional scope.

• Commercial Profile: Strong negotiation skills, business hunting abilities, and strategic business vision.

• Digital Mindset: Ability to work with AI tools for process optimization.

• Adaptability: Previous experience working in international or regional environments.

Benefits

• Competitive base + Performance bonus
• Private medical insurance.
• Being part of a company that is a leader in the Travel industry.
• Belong to a team of professionals who are passionate about traveling in the world of technology and make it possible for others to travel.
• Integrate a team that uses technology as a way of innovation and resolution of opportunities.
• Develop your own career path in a competitive and challenging world.
• Discount in travel.
• Extensive Growth Opportunities.

What We Offer: 📌 Be part of a company that's an expert in its industry 📌 Join a team of professionals passionate about travel, technology, and making it possible for others to explore the world 📌 Work with a team that uses technology as a driver for innovation and problem-solving 📌 Develop your career in a competitive and challenging environment

If you want to be part of a unique team that loves to solve problems, innovate, and create value – join us! Make Despegar your next destination!

At Grupo Despegar, we're committed to creating an inclusive work environment where meritocracy and equal opportunities are part of all our talent management processes, fostering diversity as part of our constantly evolving culture.