Brand Ambassador | Short Hills, NJ

Summary: David Yurman is a celebrated American jewelry company known for its timeless and contemporary jewelry. The Brand Ambassador will be responsible for delivering superior customer service, achieving personal sales goals, and developing client relationships. Responsibilities: - Deliver individual sales budget by maximizing all selling opportunities - Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions - Provide exceptional customer service by ensuring that the customer takes priority at all times - Fully support and align with all key business initiatives and new product launches - Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market - Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities - Utilize the available marketing tools to engage current and new business and drive sales - Embrace and utilize technology to enhance customer experience - Assist with inventory control and keep shrink levels below target - Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times - Maintain an up to date knowledge of all product categories - Ensure adherence to company retail operating and security procedures - Partner with support team in the repair process and follow up on customer communication - Be aware of the impact of behavior on others - Provide help and advice to colleagues to achieve goals - Demonstrate a flexible approach, responding positively to any reasonable request Required Qualifications: - Previous retail or luxury retail sales or relevant clientele focused experience - Proven track record in achieving sales results - Exceptional clientele, customer relationship building skills - Demonstrate strong verbal and written communication skills - Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook - Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.) - Flexibility to work non-traditional hours, including days, nights, weekends and holidays Required Skills: Retail sales experience, Client relationship building Important Skills: POS system proficiency, Communication skills Nice-to-Have Skills: Flexibility in roles Benefits: Access to healthcare benefits, 401(k) plan, Bonus, Employee discounts, Generous paid time off, Sick time, More