Foreign Pharmacy Grad - International Pharmacy Intern

Summary: CVS Health is a leading pharmacy and healthcare company committed to improving access and quality of care. They are seeking a Foreign Pharmacy Graduate for an International Pharmacy Intern role, where the intern will gain hands-on experience in pharmacy operations, patient care, and regulatory compliance while working under licensed pharmacists. Responsibilities: - Greet each customer in a courteous and professional manner both in-store and at the drive thru window - Assist all pharmacy and front store customers with their questions and concerns - Answer telephone with a warm and friendly greeting - Request additional help and work with others to find solutions when needed to maximize customer satisfaction - Remove obstacles to make customers’ experiences easier when possible - Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale - Engage with customers and seek ways to create heartfelt, personalized moments during their visits - Maintain customer/patient confidentiality according to HIPAA and company standards - Communicate with customer/patient while protecting their confidential drug information - Comply with all federal and state laws, rules, and regulations - Comply with all CVS policy and standard operations procedures (SOPs) at all times - Meet requirements for state and federal licensure within an appropriate timeframe - Adhere to CVS workflow and ensure standards are maintained at all times - Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions - Resolve third party rejections and complete any manual claim forms - Perform all prescription pick-up procedures, in adherence of CVS policy and procedures - Access, input and retrieve any necessary information to/from the workstation - Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed - Assist with putting away drug orders (except Clls) as permitted by law - Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc - Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance - Offer to counsel and direct customer to pharmacist if necessary - Field any medical questions when appropriate - Communicate and interact with all healthcare professionals to provide optimal care - When applicable, solicit information on a customer’s medical history to give appropriate medical advice - Practice and develop duties performed by pharmacists according to law - Communicate with Field Management and Corporate as needed - Participate in all required store operational meetings - Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards - Support scheduling activities according to the needs of the business and workflow model - Coordinate/implement the training and development of Pharmacy Support Staff - Recognize others and celebrate success - Complete all required training programs Required Qualifications: - High School Diploma or General Equivalent Development (GED) - Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy - active Pharmacy Intern license in state where district is located - Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS - Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours - Strong communication and presentation skills - Results Orientation - Colleague Engagement - Active Listening - Customer and Community Engagement - Consumer Behavior - Negotiation and Conflict Resolution - Patient Counseling - Emotional Intelligence - Time Management - Digital Literacy - Have regular and predictable attendance including nights and weekends - Complete any additional tasks as directed by supervisor or manager - Complete all required training and obtain required licensure (if applicable) within guidelines - Lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting Preferred Qualifications: - Eligibility to immunize - Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) - Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize as this is an essential pharmacist function Required Skills: Pharmacy Operations, Prescription Processing, Patient Counseling, Regulatory Compliance, Inventory Management, Quality Assurance, HIPAA Compliance, Immunization Preparation, Microsoft Office Suite, Pharmacist Licensure, Pharmacy Intern License, Colleague Engagement Benefits: Medical, dental, and vision coverage, Paid time off, Retirement savings options, Wellness programs, Other resources