Cushman & Wakefield→
Concierge, Multifamily
Entry LevelOn-siteFull-time
Location
Dallas, TX
Salary
$32k–$37k/yr
Experience
1+ years
Posted
6 days ago
Skills
use of standard office equipmentprofessional appearancework under minimal supervisionenglish language proficiencycope in a fast-paced environment
Job Description
Summary: Cushman & Wakefield is a leading real estate services firm, and they are seeking a Concierge for their Multifamily division at The Statler Residences. The role involves providing excellent customer service to residents and guests, maintaining positive relationships, and assisting with community events.
Responsibilities:
- Welcoming resident guests
- After-hours package pickup
- Addressing resident inquiries and concerns
- Updating communication logs on active buildings
- Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors and neighbors
- Acquire a broad knowledge of the community and the surrounding area
- Build strong relationships with current and future members of the apartment community
- Marketing the property
- Maintain positive relationships with residents to ensure that communication between residents and community representatives is open and effective
- Assist with on and off-site resident events and initiatives
- Social Media posting, Blogging, and Internet Presence
- Work as part of the site team to ensure that each event is a sociable and pleasurable environment
- Answer the concierge phone line
- Ensure that the Community Amenities area has proper inventory
- Proactive communication with Management for issues or concerns
- Review the Activity Log and be ready to begin work at the commencement of the shift
- Maintain an appropriate level of confidentiality in regard to the residents
- Adhere to all property guidelines and standards of performance
- Maintain work area to an appropriate level of presentation
- Other duties as assigned
Required Qualifications:
- Must be able to speak, write and communicate effectively in English
- Must maintain professional appearance and comply with prescribed dress code policy
- Ability to cope in a fast-paced environment and ability to work under minimal supervision
- High School Diploma, GED, Trade, Technical, or Vocational school
- 1+ years of related experience
Required Skills: Use of standard office equipment, Professional appearance, work under minimal supervision, English language proficiency, cope in a fast-paced environment
Benefits: Health, vision, and dental insurance, Flexible spending accounts, Health savings accounts, Retirement savings plans, Life, and disability insurance programs, Paid and unpaid time away from work
Benefits
Health, vision, and dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life, and disability insurance programs
Paid and unpaid time away from work