Appliance Service Technician

Summary: CSC ServiceWorks is a company that provides innovative laundry and air solutions to millions across the U.S. They are seeking an Appliance Service Technician to perform mechanical repairs on washers and dryers, ensuring customer satisfaction through effective service and maintenance. The role involves troubleshooting, customer interaction, and maintaining inventory for efficient operations. Responsibilities: - Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines - Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan - Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process - Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information - Monitor and manage inventory levels of spare parts and tools - Adhere to all safety protocols and guidelines while working with electrical systems and appliances Required Qualifications: - Valid Driver's License - Ability to pass pre-employment screening - Basic Plumbing and Electrical knowledge - Good interpersonal and communication skills to interact with customers effectively - Ability to work independently and manage time efficiently - Physical stamina and dexterity to handle and maneuver heavy appliances - Basic computer skills for documentation and communication purposes - Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related) Preferred Qualifications: - Previous experience in appliance repair or a related field is preferred Required Skills: Mechanical Repair, Appliance Repair, Troubleshooting, Plumbing, Electrical Knowledge, Customer Service, Inventory Management, Basic Computer Skills, Safety Compliance Benefits: 75% Employer Contribution to Medical, Dental, and Vision insurance, Health Savings Account with Employer Contribution, Year-round Work & Paid Training, Company Paid Life, Short-term, and Long-term Disability Insurance, 401k with generous Company Match, Paid Time Off (PTO) & Holiday Pay, Flexible Spending & Health Savings Account, Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!, Education Reimbursement Program, Paid employee Referral program