Business Development Associate

Summary: Cross Insurance is seeking a Business Development Associate to lead new sales initiatives and interact with clients. The role involves generating leads, promoting insurance products, and providing high-level customer service to ensure client satisfaction. Responsibilities: - Primarily generate Commercial Lines leads and sales for the company - Regularly connect with appropriate business contacts for potential opportunities and increase sales on existing business - Contribute to brokerage revenue goals by promoting and selling insurance products and services - Provide a high level of customer service to all clients whether on the phone, in person, via email or written correspondence - Assess client needs and provide advice on appropriate coverage levels and products - Calculate premiums, assess risks and prepare documentation for clients - Respond to telephone calls and correspondence from existing or potential customers in a timely manner - Provide a potential customer with the appropriate products in accordance with the company's underwriting rules and procedures in order to avoid risks and maintain a profitable book of business - Provide additional product offerings to existing customers in order to increase sales opportunities and meet customer needs - Respond to customer complaints and resolve matters in a satisfactory manner - Provide after-sales customer service and maintain contact with customers, periodically reviewing their needs and updating their files - Keep up to date on all products and services offered by the brokerage - Attend industry training programs as necessary Required Qualifications: - Bachelor's Degree or equivalent experience - Advanced knowledge of Microsoft Office Suite and understanding of social media platforms - Proven experience selling - Strong customer service skills and communication skills (both verbal and written) - Valid driver's license and reliable vehicle Required Skills: Microsoft Office Suite, Social Media Platforms, Sales, Customer Service Benefits: Medical, Dental, Vision, 401(k) with match, Paid time off, And more