Customer Service Representative

Summary: Crash Champions is a rapidly growing brand in the collision repair industry, operating over 650 locations across the U.S. They are seeking a Customer Service Representative to ensure prompt and professional assistance to customers, manage communications, and provide clerical support. Responsibilities: - Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner - Clean workspace, this is the first point of contact our customers have with our facility - Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department - Provide clerical and administrative support to the General Managers and Service Advisors - Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements - Perform other related duties as assigned Required Qualifications: - Interpersonal and customer service skills - Analytical and problem-solving skills - Multitasking and organizational skills - Ability to answer a high volume of calls and/or emails daily - Attentiveness and patience Required Skills: Customer service skills, Attentiveness, Patience Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Group Life Insurance, Disability Insurance, 401k Retirement Plan with match, Referral Bonus (“Cash From Crash”), 5 Paid Holidays