Residential Installation Technician

Summary: CPI Security is seeking a Residential Installation Technician in Charlotte, NC to join their team. In this role, you'll be responsible for installing state-of-the-art home security solutions for residential customers while providing excellent customer service and maintaining quality installations. Responsibilities: - Install security systems for residential clients according to job specifications and customer needs - Provide excellent customer service by establishing positive relationships and offering solutions to enhance their security experience - Follow wiring diagrams, hook-up procedures, and safety standards to ensure quality installations - Conduct tests to verify system performance and instruct customers on using the equipment - Maintain inventory, process paperwork, and support the training of new installation technicians Required Qualifications: - High School Diploma or equivalent - Strong customer service skills with the ability to handle payments and complete accurate paperwork - Must be detail-oriented, capable of following technical instructions, and safety-conscious - Ability to represent the company professionally and maintain product knowledge, including features, pricing, and promotions Preferred Qualifications: - Experience with construction, cable installation, or low voltage systems is a plus Required Skills: Low voltage systems Important Skills: Customer service, Technical instructions Nice-to-Have Skills: Construction experience Benefits: Company fuel card, Company equipment provided (i.e. vehicle, iphone, ipad), Comprehensive and on-going training when you start, includes leadership development, Engaging and fun company culture that succeeds through diversity, Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options, Company paid holidays, Floating holiday, PTO, Free monitored security system after 90 days